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Account Manager - Spare Parts - Glasgow

Ref: 485 Date Posted: Monday 25 May 2020
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We have an excellent opportunity for a Service Sales Specialist to join our Aftermarket Sales Team in Inchinnan.

THE ROLE: Reporting to the Head of Service Sales, this position will oversee the full sales process of selling spare parts to customers across a number of territories. Working cross-functionally, you will ensure that our customers are receiving the correct spare parts within their expected time frame. Within this role, you will be tasked with building relationships with key personnel to grow service revenue within designated territories. In addition to this, you will be responsible for driving performance improvement across all relevant territories.

Key responsibilities include, but are not limited to

  • Proactively generating new customer leads and selling Peak Scientific service products to end user, OEM and distributor markets

  • Creating sales quotations for both new and existing customers through CRM

  • Service sales administration, managing generator customer base and sales lead information

  • Working closely with sales personnel in developing business specific to all global territories

  • Working closely with Peak service departments to assist customers with technical requests and spare parts purchases

  • Interrogation of customer data surrounding generator sales and how this positively impacts revenue

  • Actively supporting with forecasting and managing opportunities for the parts team

  • Training, mentoring and providing guidance to other members of the Service Sales team

  • Working with Global Spare Parts Manager and support with the creation of consistent processes within HQ and roll these out to the wider territories

    THE CANDIDATE: With strong sales experience and experience of end user/ B2B sales, you will have organisational skills with the ability to manage and maintain large quantities of data. You will also be customer focussed, able to build relationships and gain trust over the phone/email. Experience of Microsoft Office is essential – particularly Excel and knowledge of a CRM system would be advantageous. You will be used to achieving and exceeding personal sales targets as well as contributing to team sales goals and overall growth.


  • 31 days annual leave (27 days annual leave + 4 fixed public holidays)

  • Holiday purchase scheme (up to an additional 5 days per annum)

  • Life assurance

  • Cycle to work scheme

  • Money towards team building activities

  • Birthday gift of chocolates or wine

  • Use of Company National Trust passes

  • Subsidised canteen and free fresh fruit twice a week

THE COMPANY: Peak Scientific is a global leader in developing innovative gas generation solutions for analytical laboratories in a wide variety of industries including life sciences, biomedical, pharma, petrochemical and environmental.  With over 20 years of sustained growth, Peak has firmly established itself as a dominant player in a global market for laboratory gas generation worth over £250m in 2019, with a focus on manufacturing cutting-edge products and directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 500 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade.

There is a competitive remuneration package and the opportunity to develop within a rapidly expanding technology manufacturing business, in a very energised and challenging environment. If you can see yourself in our global business, please click the Apply button.


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