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Business Analyst - Massachusetts

Ref: 410 Date Posted: Friday 06 Sep 2019
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Job: Business Analyst - North America

Job type: Full Time & Permanent

Location: Billerica, Boston MA (Occasional overseas and domestic travel may be required)

PEAK INC. is the rapidly expanding North American arm of Peak Scientific, with its main US office located in Billerica, Massachusetts, and plans for further significant growth over the next few years. You would be joining a North American team of around 60 staff, including dedicated sales and field service engineer teams covering the whole of mainland US and key territories in Canada. Due to continuing success and growth, we are looking for a Business Analyst to support our operations in North America.

THE ROLE: Initially this role will have a dual purpose within the NA organization.  Firstly, sales support tasks that deal with incoming customer enquiries and assist the sales force with daily sales administration activities including preparing quotations, responding to RFQs and processing orders. Secondly, a business analyst role that will support several departments, including sales, service and marketing.  Essentially the purpose of the business analyst is to monitor and track business performance relative to various KPIs to ensure targets are met, as well as supporting more informed business decisions.

Other key deliverables include:

  • Collating, reporting and reconciliation of order intake position of North American sales and service teams with individual breakdown and accurate allocation of monthly sales figures
  • Preparing quotes, processing orders, tracking sales and ensuring customer details are correctly entered into the SAP CRM & ERP system
  • Providing visibility of regional sales cycle analysis on a territorial basis through KPI’s understanding the commercial and operational workings for territories including pricing, currency and discount structures
  • Maintaining and enhance dashboards providing clear and accurate metrics reflecting regional sales performance
  • Analyzing sales funnel and measure against target and prior year performance.  Determining trends
  • Ensuring continuous use of the CRM system across the region to improve pipeline, forecast and business intelligence data within the organisation
  • Working closely with our sales operations team based in global headquarters (Scotland)

THE CANDIDATE:  Will have a proven track record in collating, analysing and summarizing large data sets. In addition -

  • Advanced knowledge of Excel essential
  • A working knowledge of SAP & CRM is mandatory.
  • Degree in Marketing, Business Analytics or related discipline.

Peak Scientific Instruments is the global market leader in the design, manufacture and servicing of instrument gas generators for analytical laboratories in the life science and biomedical sectors.  Established in the UK in 1997 near Glasgow (Scotland), where its corporate Headquarters, and high-tech manufacturing and R&D facilities reside, Peak is one of Scotland’s fastest-growing manufacturing businesses, with over a decade of sustained high growth and a significant local presence in every continent – including major operations in North America, China and India.

At Peak we target individuals who fit our culture and values. The atmosphere is fun, friendly but with a high degree of professionalism and a non- corporate feel. We respect our colleagues, customers and suppliers and we offer freedom to act, to challenge the status quo but to also take responsibility.  If you have what it takes to be part of Peak, make the move today and click APPLY




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