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ERP Analyst - Glasgow

Ref: 174 Date Posted: Monday 15 May 2017
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An exciting opportunity has arisen for a talented ERP Analyst to join our growing HQ in Inchinnan. Reporting to our ERP Manager you will be providing global support for our new SAP S/4 HANA solution. A confident communicator, you will be liaising closely with the business to develop, support and configured tailored solutions. You will have a positive and proactive approach with a genuine focus on exceeding the expectations of internal customers across the business.  

Key Responsibilities:

  • Provide 2nd line application support for the S/4HANA solution in line with agreed service levels and working practices.

  • Provide Incident/Problem management and Configuration Management support services.

  • Undertake the development and administration of S/4HANA including project management support for changes to systems/services ensuring a successful implementation.

  • Management of the change control processes, using the HEAT service desk application, ensuring it provides traceability while minimising any business impact wherever possible.

  • Manage implementation of systems changes, upgrades in line with the change calendar and change control processes.

  • Provide support/solutions for data extract and data manipulation as required by the business.

  • Provide a business analysis service, communicating clearly with customers, ensuring business requirements are fully documented and understood progressing approved changes though to implementation and test.

  • Troubleshoot and debug system issues providing resolution to business application issues providing updates as and when required.

  • Maintain, support and develop existing systems and applications in line with and agreed software development lifecycle (SDLC) process.

  • Maintain training documentation and provide training to users on application functionality.

  • Document test scenarios to fully test enhancements/bug fixes prior to promotion to production.

  • Understand SAP roadmap to assess future changes against enhancement requests made by users.

Essential Skills & Experience

  • Previous experience of ERP solutions, preferably SAP.

  • Good understanding of User Experience (UX) Design.

  • Understanding of general business practices, preferably within an engineering or manufacturing environment.

  • Experience of all elements of the Software Development Lifecycle (SDLC) and project management processes.

  • Ability to resolve complex functional and configuration issues within SLA’s.

  • Able to mentor colleagues and internal customers to ensure good understanding of systems, processes, knowledge transfer and upskilling.

  • Proficient use of Microsoft Office products

  • Experience of business analytical tools and processes, including data analysis.

  • Ability to work to tight deadlines.

We have gained an outstanding reputation in the market place, having recently won our 6th Queen’s award. Our current turnover is £48M with plans to grow significantly over the next few years.  90% of our products are exported to over 126 countries and we have a number of global offices including USA, China, South Africa, India, Brazil, Singapore, Mexico and Australia. Individuals who fit our culture and values will have a high degree of professionalism but appreciate our non- corporate feel in a fun atmosphere.

We are offering a competitive package and opportunities to develop within an expanding international company. If you have what it takes to be part of Peak, make the move today and click APPLY!


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