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Field Service Engineer - Tokyo

Ref: 878 Date Posted: Friday 22 Sep 2023

Job: Field Service Engineer– Japan

Location: Tokyo and involve extensive travel within Japan.

Job type: Full Time

Remuneration: Competitive package

THE COMPANY: Peak Scientific is a global leader in developing innovative gas generation solutions for analytical laboratories in a wide variety of industries including life sciences, biomedical, pharma, petrochemical and environmental.  With over 20 years of sustained growth, Peak has firmly established itself as a dominant player in a global market for laboratory gas generation worth over 250m in 2019, with a focus on manufacturing cutting-edge products and directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 500 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade.

Our values are structured around our colleagues, our customers and our service, and while our approach and atmosphere within the business is fun, friendly and informal, our priority is always on delivering successful outcomes for our customers. These company values are what inform and protect our unique culture, which in turn shapes our brand and differentiates us in the eyes of our partners around the world.

At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.

THE ROLE: Reporting to Service Operations Supervisor. Your main job functions will include:

  • Providing a high level of service and technical advice for Peak’s OEM customers.
  • Working remotely with support from the Toyo office.
  • Ensuring that a high level of customer satisfaction is provided for the service and support of all Peak Scientific products.
  • Carrying out routine maintenance, emergency repairs, and installations.
  • Submitting service report after above service tasks.

THE CANDIDATE: You will have the following skills sets and experience:

  • Only applicants with an education background in a related subject will be considered.
  • Experience of maintaining pressure systems and transportable gases in a similar or related industry would be an advantage.
  • Self-motivated and the ability to work with minimal supervision.
  • Language skills in English essential.
  • Knowledge of electronics and mechanical systems.
  • Good practical skills and a methodical approach to resolving problems.
  • Ability to work under pressure against tight deadlines.
  • Good communication and interpersonal skills.
  • Good understanding of Health and Safety as it impacts the position.

Now is a great time to join us!  This Field Service Engineer role will be challenging and fast-paced, but rewarding and engaging.  On offer in return is a fantastic work, life and fun balance, a great work environment, plus the chance to make a real contribution to the future growth and success of a global business.  If you like the sound of our brand, culture,  please click APPLY!


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