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Field Service Engineer - Canada - Canada

Service
Ref: 455 Date Posted: Tuesday 03 Dec 2019
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Peak Scientific Inc. a fast-growing company specializing in the manufacture of laboratory gas generators for the life science and biomedical market, is looking to recruit a talented Field Service Engineer for Canada. You would be joining a North American team of around 60 staff, including dedicated sales and field service engineer teams covering the whole of mainland US and key territories in Canada.

We are an award- winning company with our headquarters in Scotland. We have a very strong reputation in the marketplace with plans to grow significantly over the next few years. We export 90% of our sales to approximately 126 countries. We have an expanding operation in the Americas which is headquartered in Billerica, Massachusetts. Individuals who fit our culture and values will have a high degree of professionalism but appreciate our non- corporate feel in a fun atmosphere.

THE ROLE: Reporting to the North American Service and Operations Manager, this role will involve extensive travel, sometimes out of your local province.

Your main job functions will include -

  • Providing a high level of service and technical advice for Peak’s OEM customers
  • Working remotely with head office, you must be prepared, if requested, to provide worldwide service back up or technical support during holidays, sickness etc...
  • Ensuring that a high level of customer satisfaction is provided for the service and support of all Peak Scientific products
  • Carrying out routine maintenance, emergency repairs, and installations  

SKILLS REQUIRED:

  • Complete and detailed understanding of pressure systems and transportable gases
  • Self-motivated and the ability to work with minimal supervision
  • Knowledge of electronics and mechanical systems
  • Good practical skills and a methodical approach to resolving problems
  • Ability to work under pressure against tight deadlines
  • Good communication and interpersonal skills
  • Good understanding of Health and Safety as it impacts the position  

EDUCATION: A university degree in a related subject is preferred, but not required. The company is offering a competitive package and opportunities to develop within an expanding international company. Overseas training opportunities in Scotland will be provided for the successful candidate.

At Peak we recruit individuals who fit our culture and values. The atmosphere is fun, friendly but with a high degree of professionalism and a non- corporate feel.  We respect our colleagues, customers and suppliers and we offer freedom to act, to challenge the status quo but to also take responsibility. If you have what it takes to be part of Peak please click APPLY!

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