Job: Field Service Engineer - Industrial
Location: Peak Scientific China, Jiangsu/Shanghai
Job Type: Full Time
THE COMPANY: Peak Scientific Instruments are a multi award winning company, who specialises in the manufacturing of laboratory gas generators for the life science and biomedical market, with our head office based in our modern facility in Scotland.
We have been developing award-winning gas generation products since 1997 and now employ 500 people globally in 20 international offices, with a turnover of £66M. Over the last five years the company has enjoyed impressive annual growth between 25 and 30%, overall and 60% growth across the service division, selling 90% of our gas generator products overseas to over 126 countries.
With this continuing success and growth, we are looking for a Field Service Engineer to make a significant contribution to the growth of this award–winning, international technology business.
Peak China is a key market for Peak Scientific both in terms of growth and its significant contribution to the £66 million annual turnover of the business. Since opening a dedicated office for China in Shanghai in 2012 with only a handful of employees, Peak has and continues to invest heavily in China, moving to a new state of the art facility in 2018 with over 40 office-based staff and over 40 Field Service and Sales employees covering the major regions of China including the key cities of Beijing, Guangzhou and Chengdu.
THE ROLE: Reporting to the Industrial Project Manager, this role will involve –
- Providing a high level of service and technical advice for Peak’s OEM customers.
- Based in the Shanghai office, providing worldwide service back up or technical support during holidays, sickness etc...
- Ensuring that a high level of customer satisfaction is provided for the service and support of all Peak industrial products, sometimes on Peak Scientific products if needed.
- Carrying out routine maintenance, emergency repairs and installations.
- Project support and management
THE CANDIDATE: You will have the following skills sets and experience -
- Work experience 1+ years
- Project management is preferable
- Industrial compressors and pipework experience
- Self-motivated and the ability to work with minimal supervision
- Language skills in English essential
- Knowledge of electronics and mechanical systems
- Auto CAD skill to design layout by cases is preferable
- Good practical skills and a methodical approach to resolving problems
- Ability to work under pressure against tight deadlines.
- Good communication and interpersonal skills.
- Good understanding of Health and Safety as it impacts the position.
Now is a great time to join us! This Industrial Field Service Manager role will be challenging and busy, but exciting. On offer in return is a fantastic work, life and fun balance, a great work environment, plus the chance to make a real contribution to the future growth and success of a global business. If you have what it takes to be part of Peak, click APPLY!