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Field Service Technician - Melbourne

Service
Ref: 739 Date Posted: Friday 20 Jan 2023
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Field Service Technician

We are delighted to be recruiting a Field Service Technician based in either Melbourne, Australia. Reporting to our Service Manager, you will be providing a high level of Service support and advice for Peak customers, OEMs and distributors.  Whilst being a member of the AUS Service team, you will primarily work independently at customer sites, ensuring a high degree of satisfaction is provided for the service and support of all Peak Scientific products. 

 

Peak Australia was established in 2010 and currently has a team of 5 employees, with plans to expand over the next few years, our main office is based in Port Melbourne, Victoria. 

 

You will be responsible for the following –

  • Carrying out routine maintenance, emergency repairs and installations
  • Responding effectively to all customer requests for service and support
  • Providing customers with a clear and detailed service report
  • Submitting all service reports at the end of each service visit
  • Maintaining and replenishing stock of parts and carry out inventory checks
  • Reporting any service issues / escalations to Service manager

 

You will bring good practical skills to this role with a methodical approach to problem solving. Ideally, you’ll have a complete and detailed understanding of pressure systems and transportable gases.

  • You will also possess:
  • Self-motivation and the ability to work with minimal supervision
  • Ability to learn quickly
  • Ability to work under pressure against tight deadlines
  • Strong communication and interpersonal skills
  • Good organisational skills
  • MS Office 365

 

Peak Scientific is a global leader in developing innovative gas generation solutions for analytical laboratories in a wide variety of industries including life sciences, biomedical, pharma, petrochemical and environmental.  With over 20 years of sustained growth, Peak has firmly established itself as a dominant player in laboratory gas generation - a market which is estimated to be worth over £250m globally, and still growing. This success is a result of a continual focus on manufacturing cutting-edge products and directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade.

 

There is a competitive remuneration package and the opportunity to develop within a rapidly expanding technology manufacturing business, in a very energised and challenging environment. If you can see yourself in our global business, please click the Apply button.

 

Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.

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