Your local gas generation partner

This vacancy is now closed

Field Service Technician - Düren - Germany

Ref: 166 Date Posted: Monday 12 Jun 2017
LinkedIn ShareShare

Peak Scientific Instruments, a fast–growing company specialising in the manufacture of laboratory gas generators for the life science and biomedical market is looking to recruit a Field Service Technician to support our customers and OEMs in Germany and the surrounding areas.

We are an award winning company, with our head office based in Scotland, by Glasgow Airport and have a very strong reputation in the market place.  Our current turnover is £44M, with plans to grow significantly over the next few years.  We export 90% of our sales to approximately 126 countries and have a number of global offices including USA, China, South Africa, India, Brazil, Singapore, Mexico and Australia.

Reporting to the European Service Manager, this new role will be based in and around the Düren region and involve travel within Germany and Benelux.

Main Job functions:

  • Provide a high level of service delivery and technical support for Peak Scientific’s customers.
  • Ensure that a high level of customer satisfaction is provided for the service and support of all Peak Scientific products by working within a “right first time” culture.
  • Conduct routine maintenance, breakdown repairs and installations at customer sites.
  • Maintain personal stock of parts and carry out inventory checks as requested

  • Work with the sales team to develop both sales and service business in the territory

  • Ensure an effective liaison with technical support to ensure a high level of communication and co-operation for all aspects of customer and product support.

  • If required, provide technical support from the German office.

Skills required:

  • Educational requirements – qualification in Mechanical Engineering or equivalent

  • Experience of maintaining pressure systems and transportable gases in a similar or related industry would be an advantage

  • A good understanding & working knowledge of hydraulic/pneumatic and electrical systems

  • This is an autonomous position and the Field Service Engineer must have self-discipline, be self-motivated and have the ability to work with minimal supervision

  • An appreciation and basic understanding of electronic control systems (PLC’s).

  • Good practical skills and a methodical approach to resolving problems.

  • Ability to work under pressure against tight business deadlines.

  • Good communication, IT and interpersonal skills.

  • Good perception of H&S Legislation and its implications in the workplace.

At Peak we recruit individuals who fit our culture and values. The atmosphere is fun, friendly but with a high degree of professionalism and a non- corporate feel.  We respect our colleagues, customers and suppliers and we offer freedom to act, to challenge the status quo but to also take responsibility

Peak Scientific is a global market leader in the design, manufacture and servicing of instrument gas generators for analytical laboratories. With over a decade of sustained high growth and an international footprint of 410 staff across 20 countries, Peak is one of Scotland’s fastest growing manufacturing businesses; a status recognised recently with the accolade of being one of only two companies in the UK to be awarded two Queens Awards for Enterprise in 2016, one of which was for our service offering.

If you have what it takes to be part of Peak, make the move today and click APPLY!


To Top