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Industrial Technical Specialist - Massachusetts

Service
Ref: 737 Date Posted: Thursday 04 Aug 2022
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Peak Gas Generation is a world leader in the manufacture, system design, installation and servicing of nitrogen and oxygen gas generation systems for a wide range of industrial processes in sectors as diverse as electronics, metal-fabrication, food processing & packaging, 3D printing and aquaculture. Part of a hugely successful global enterprise, alongside sister brand Peak Scientific (specializing in gas for laboratories), Peak is one of Scotland’s fastest-growing manufacturing businesses, with over a decade of sustained high growth and an international footprint across 20 countries including USA, India and China.

As Industrial Technical Specialist, reporting to our Global Business Development Manager at Peak Gas Generation, you will be responsible for assisting with the development and training of industrial resellers and OEM’s in North America. You will train and support commercial partners in person as well as remotely our i-Flow modular-expandable PSA generator product line systems.

The role will involve handling the ‘technical’ aspect of things (support for equipment installation, start-up, commissioning, maintenance and troubleshooting) working with technical and sales teams to form successful, long-term partnerships with OEM’s and equipment suppliers.

Duties will include:

  • Assist at sites with equipment start-up and commissioning
  • Train distributor/reseller partners to become self-sufficient with equipment start-up and commissioning
  • Collaborate with Peak Gas Generation inside technical support team with a more in-field focus
  • Support transition of current install base (150-200 systems) to ensure long term satisfaction with Peak Gas Generation products and potential distributor partners
  • Travel as required to support the business including end user site visits, technical trainings and distributor interaction
  • Support the Head of Technical in creating technical drawings to provide layout/generator plans for customers and assist with the modification of iFlow stock to meet customer orders requirements.

In addition you will have an Associate’s degree or technical school background, a strong knowledge of electrical and mechanical systems and the ability to read/follow electrical, mechanical, and pneumatic diagrams.

You will also possess:

  • Ability to train other service engineers (distributors) both on-line and in person sessions
  • A detailed understanding of pressure systems and transportable gases 
  • Hold good practical skills and a methodical approach to problem solving 
  • Self-motivated and the ability to work with minimal supervision 
  • Ability to interface comfortably and effectively both internally and externally at all levels

Our values are structured around our colleagues, our customers and our service, and while our approach and atmosphere within the business is fun, friendly and informal, our priority is always on delivering successful outcomes for our customers. These company values are what inform and protect our unique culture, which in turn shapes our brand and differentiates us in the eyes of our partners around the world. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.

Now is a great time to join us! This role will be challenging and busy yet exciting. On offer in return is a fantastic work, life and fun balance, a great work environment plus the chance to make a real contribution to the future growth and success of a global business. If you have what it takes to be part of Peak, click APPLY!

Peak Scientific is an equal opportunity employer and values diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification.

 

 

 

           

 

 

 

 

 

 

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