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Inside Sales Account Manager - Massachusetts

Sales
Ref: 617 Date Posted: Monday 26 Jul 2021
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Peak Scientific is actively reshaping the global laboratory gas generator market through innovative product design and world class service.  90% of our products are sold overseas.  With offices around the world and major opportunities for future growth, these are exciting times for this market leader in gas generators.  Our products offer superb technical performance and are smoother, quieter and more efficient than anything else in the market today.

POSITION SUMMARY

Reporting to the Head of Service Sales – North America, you will be responsible for managing OEM key accounts, maintaining long term relationships, selling/educating our existing customers on service contracts, and maximizing sales opportunities within them. Additionally, in line with Peak’s strong customer service ethos, the role will involve further development of Peak Protected customer service strategies and functions. This would be primarily an inside sales role supporting the North America territory and occasional travel is likely to other parts of the USA, Canada as well as visits to our head office in Scotland.

Other key accountabilities include:

  • Proactive sales of Peak’s service portfolio, maximizing service coverage and service revenue from end user, OEM and distributor markets.
  • Play an integral role in growing and developing existing clients, together with finding new business contacts and responsibility for the effective on-boarding of new OEM service sales business contacts.
  • Educate and sell service contracts to existing Peak customers and strategic business partners while meeting assigned targets.
  • Cultivate relationships with customers to ensure their needs are being met and to uncover opportunities up/cross selling.
  • Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.

TRAITS AND QUALIFICAIONS (paragraph)

  • 1-4 years Inside Sales experience or equivalent
  • Ability to educate, pique interest and close sales via phone and email through various sales channels.
  • Have the discipline to follow up on pending opportunities/quotes and to update the CRM with up to date information, statuses, and value of opportunity/quotes.
  • Comfortable forecasting an active and accurate sales pipeline utilizing our CRM SAP
  • Proven ability to generate and close sales opportunities in their current position

 Resilient and effective in the face of pressure, you also are:

  • Self-motivated, ambitious, and driven with the capacity to plan time effectively & prioritize as required
  • Able to communicate clearly and accurately by adopting a range of styles
  • Data Driven with the ability to pull, manipulate, and interpret data with ease

Peak Inc. is the rapidly expanding North American arm of Peak Scientific, with its main US office located in Billerica, Massachusetts, and plans for significant further growth over the next few years. You would be joining a North American team of around 50 staff, including dedicated sales and field service engineer teams covering the whole of mainland US and key territories in Canada. Peak Scientific is a global leader in gas generation for analytical laboratories, operating worldwide with sales in over 120 countries and offices in every continent. It is a challenging, dynamic and energized environment, with unlimited opportunities for personal and professional growth. If you are open-minded, driven and quick to learn we want to speak to you.

Peak Scientific is an equal opportunity employer and values diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification.

We recruit individuals who fit our culture and values. The atmosphere is fun, friendly but with a high degree of professionalism and a non- corporate feel.  We respect our colleagues, customers and suppliers and we offer freedom to act, to challenge the status quo but to also take responsibility. If you have what it takes to be part of Peak, please click APPLY!

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