Reporting to the Head of IT with direct responsibility for the global team (3), the IT Infrastructure Manager will have overall responsibility for the planning, management control, performance and changes to Global IT operational services and related architecture. The role will also take responsibility for the development, maintenance and documentation of the Peak IT Infrastructure solution and will contribute to the development of the overall IT Strategy and roadmap.
Your key responsibilities –
- To implement appropriate IT standards in the IT Infrastructure team, including ITIL and security standards.
- To ensure that appropriate disaster and business continuity plans are in place for all Peak systems including backup and recovery procedures.
- To implement appropriate security standards to protect company data and assets, including adherence to relevant legislation (e.g. GDPR).
- To support the on-prem and Azure cloud-based infrastructure.
- To ensure that the infrastructure deployed within Peak Scientific delivers the service required for optimal operation and usage of all global business applications. Work to continually improve service.
- Identify and deliver infrastructure project roadmap and construct business cases for new projects.
Essential Skills & Experience
- Will have previously worked as an IT Infrastructure Manager, preferably with SAP B1 experience.
- Knowledge and understanding of manufacturing business practices in a global environment.
- Knowledge of working with an IT vendors/partners to implement new solutions and deliver ongoing support.
- Understanding/experience of Office 365 and Microsoft Azure Technologies/Capabilities.
- Experience of delivery of SLAs and reporting on SLA compliance.
- Experience in supporting infrastructure for cloud and on premise ERP, CRM, field service systems.
- Knowledge of ITIL practices, SLA creation and Agile Project Management or an equivalent project/programme management qualification would be desirable.
Our values are structured around our colleagues, our customers and our service, and while our approach and atmosphere within the business is fun, friendly and informal, our priority is always on delivering successful outcomes for our customers. These company values are what inform and protect our unique culture, which in turn shapes our brand and differentiates us in the eyes of our partners around the world.
At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.
THE COMPANY: Established over 20 years, Peak Scientific is a leading innovator in the design, manufacture and support of high performance gas generators for analytical laboratories, with direct operations in every continent around the world. This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 500 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade. This is a rare opportunity to be a part of that, as we move into the next phase of growth, consolidation and global expansion with plans to establish new manufacturing and distribution capacity, both in the UK and internationally.
Now is a great time to join us! This IT Infrastructure Manager role will be challenging and fast-paced, but rewarding and engaging. On offer in return is a fantastic work, life and fun balance, a great work environment, plus the chance to make a real contribution to the future growth and success of a global business. If you like the sound of our brand, culture please click APPLY!