Sales & Service Administrator - Iberia - Spain

Peak Scientific is a global leader in developing innovative gas generation solutions for analytical laboratories in a wide variety of industries including life sciences, biomedical, pharma, petrochemical and environmental. After nearly 30 years of sustained growth, Peak is well established as a dominant player in laboratory gas generation - a market which is estimated to be worth over £250m globally and still growing. With over 20 overseas offices across every continent and over 700 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade.

We have an excellent opportunity for a Service and Sales Administrator, where you will be responsible for ensuring that sales and field service operations in Iberia are delivered to the highest standard. This is a unique opportunity to utilise your strong administrative skills to support two teams withing our Global growing business.

Responsibilities include, but are not limited to:

• Scheduling service visits and ensuring best planning for service works, including all tasks related with service agenda
• Using our ERP/CRM and using the information to improve overall efficiency of dealing with customer support
• Making sure all documents are updated and filed correctly, once required for Field Service Engineer to join customer sites
• Liaising with regional teams (sales, administration and logistics) to ensure a high level of collaboration for all aspects of customer support
• Understanding all sales and services processes whilst being able to handle and support the operation in all necessary administration tasks
• Ideally you’ll have a degree in Administration and any SAP B1 experience would be highly advantageous. You will be fluent in Spanish and English with previous experience in service administration and possibly after sales experience too.

You will also possess:

• Self-motivation, self-disciplined and with the ability to work with minimal supervisior
• Good practical skills and a methodical approach to resolving problems
• Ability to work under pressure against tight deadlines
• Quick to learn new skills/intuitive with good communication skills
• Actively seeing to develop the skills and capabilities required for the role

Our values are structured around our colleagues, our customers and our service, and while our approach and atmosphere within the business is fun, friendly and informal, our priority is always on delivering successful outcomes for our customers. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.

Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.