In this role, your primary focus will be to support the lead to order process for Generators, Maintenance Contracts and Service Spares orders. Using your initiative, you’ll be ensuring order acknowledgement of customer purchase orders and managing all related correspondence with Sales and internal Peak functions. The Sales Order Specialist will have a desire to meet team KPI’s and company objectives.
Your duties will include:
- Providing seamless management of daily generator, contract and service spares orders contributing to accurate and timely processing of purchase orders, with particular focus on fulfilment and turnaround time
- Working in line with global and corporate pricelists across key accounts and multiple currencies throughout the Peak network ensuring the correct product lead-time is applied
- Collaborating with global offices and developing close working relationships across internal departments such as Sales, Service, Product Management, Planning, Logistics and Finance
- Liaising daily with the global sales and service team ensuring the accuracy of purchase order information and communicating any quotation, pricing or process discrepancies to salesperson
Ideally, you’ll have order processing and SAP experience in addition to being competent using Microsoft packages and working from a ticket system such as Zendesk. You will be a team player with excellent interpersonal skills and a flexible approach. This will suit someone with a keen attention to detail, a pro-active work ethic and the ability to take responsibility and ownership of multiple tasks driving through to completion. The successful candidate will be a problem solver who can find solutions to urgent requests and challenge discrepancies where necessary.
Our values at Peak are structured around our colleagues, our customers and our service, our priority is always on delivering successful outcomes for our customers. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.
Established over 20 years, Peak Scientific is a leading innovator in the design, manufacture and support of high-performance gas generators for analytical laboratories, with direct operations in every continent around the world. This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade. This is a rare opportunity to be a part of that, as we move into the next phase of growth, consolidation and global expansion with plans to establish new manufacturing and distribution capacity, both in the UK and internationally.
This role will be challenging and fast-paced, but rewarding and engaging. On offer is a fantastic hybrid work pattern, a great work environment, plus the chance to make a real contribution to the future growth and success of a global business. If you like the sound of our brand and culture, please click APPLY!
Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.