Reporting to the Sales Operations Team Lead, this role will be responsible for supporting the lead to order process for Generators, Maintenance Contracts and Service Spares orders. This is an initial 12 month contract with the possibility of extension based at Peak HQ in Inchinnan, Renfrew. You will be expected to work with initiative on a day-to-day basis ensuring accurate fulfilment and acknowledgement of purchase orders and managing all related correspondence with the customer and sales team.
Duties will include:
- Smooth management of daily generator, contract and service spares orders contributing to accurate and timely processing of purchase orders with particular focus on fulfilment and turnaround time ensuring alignment with departmental KPI’s.
- Developing strong knowledge and understanding of company pricelists, ensuring correct pricing and discount parameters have been applied and policies adhered to.
- Working in line with global and corporate pricelists across key accounts and multiple currencies throughout the Peak network.
- Collaborating with global offices and develop close working relationships across internal departments such as Sales, Service, Product Management, Planning, Logistics and Finance.
- Liaising on a daily basis with the global sales & service team ensuring the accuracy of purchase order information.
- Being instrumental in contributing to the successful transition and delivery of SAP B1 within the Sales group and wider business.
The successful candidate must be a solutions-driven team player with excellent interpersonal communication skills who enjoys working in a fast paced, dynamic environment.
You will also possess:
- A keen attention to detail, a pro-active work ethic and the ability to learn quickly with a willingness to take responsibility and ownership of multiple tasks driving through to completion
- Competence in Microsoft packages including Outlook and Order processing and SAP experience preferred, particularly working knowledge of SAP B1 which is strongly desirable
- The ability to find solutions to urgent requests and challenge discrepancies where necessary
- A flexible and committed approach, with a desire to meet team KPI’s and company objectives
Our values are structured around our colleagues, our customers and our service, and while our approach and atmosphere within the business is fun, friendly and informal, our priority is always on delivering successful outcomes for our customers. These company values are what inform and protect our unique culture, which in turn shapes our brand and differentiates us in the eyes of our partners around the world. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.
Established over 20 years, Peak Scientific is a leading innovator in the design, manufacture and support of high performance gas generators for analytical laboratories, with direct operations in every continent around the world. This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 500 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade. This is a rare opportunity to be a part of that, as we move into the next phase of growth, consolidation and global expansion with plans to establish new manufacturing and distribution capacity, both in the UK and internationally.
Now is a great time to join us! This Sales Order Specialist role will be challenging and fast-paced, but rewarding and engaging. On offer in return is a fantastic work, life and fun balance, a great work environment, plus the chance to make a real contribution to the future growth and success of a global business. If you like the sound of our brand and culture please click APPLY!