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Sales Support Specialist - Massachusetts

Ref: 431 Date Posted: Monday 14 Oct 2019
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Job: Sales Support Specialist                                                                                                

Peak Scientific Instruments an award-winning Scottish Company, specializing in the manufacture of laboratory gas generators for the life science and biomedical market are looking to recruit a Sales Support Specialist to join our Sales team in Billerica.

Reporting to the Sales Support Manager, your role will be based in the main USA office located in Billerica, MA.  Working as part of our growing sales support team you will provide assistance to the North American Sales Manager and a team of Territory Managers throughout North America. 

Key Tasks

  • Provide a high level of support to all Territory Managers, customers, distributors and internal staff.
  • Prepare customer quotations for both the Scientific and Industrial divisions.
  • Process sales orders and communicate all pertinent information to customers from order acknowledgement through delivery. 
  • Ensure all customer account information is collected and verified. 
  • Track quotation and sales data and provide information to the North American Sales Manager.
  • Order 3rd party products for sales orders
  • Maintain inventory of generator stock
  • Maintain database of loan and demo units
  • Assist the North American Sales Manager with special projects.

Skills Required:

  • Robust organization and time management skills
  • Strong Microsoft Office skills        
  • Able to demonstrate prioritizing a challenging workload
  • Ability to multitask
  • Strong customer focus
  • Able to manage relationships and enjoy being part of team
  • Communication – able to communicate clearly and accurately by adopting a range of styles
  • College degree and work experience in a service driven industry a benefit but not essential.

At Peak we target individuals who fit our culture and values. The atmosphere is fun, friendly but with a high degree of professionalism and a non- corporate feel. We respect our colleagues, customers and suppliers and we offer freedom to act, to challenge the status quo but to also take responsibility.  If you have what it takes to be part of Peak, make the move today and click APPLY

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