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Sales Support Specialist - Massachusetts

Ref: 164 Date Posted: Monday 06 Mar 2017
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Peak Scientific Instruments an award winning Scottish Company, specializing in the manufacture of laboratory gas generators for the life science and biomedical market are looking to recruit a Sales Support Specialist to join our Sales team in Billerica.

Reporting to the Sales Support Manager, your role will be based in the main USA office located in Billerica, MA.  Working as part of our growing sales support team you will provide assistance to the North American Sales Manager and a team of Territory Managers throughout North America. 

Key Tasks

  • Provide a high level of support to all Territory Managers, customers, distributors and internal staff.
  • Prepare customer quotations for both the Scientific and Industrial divisions.
  • Process sales orders and communicate all pertinent information to customers from order acknowledgement through delivery. 
  • Ensure all customer account information is collected and verified. 
  • Track quotation and sales data and provide information to the North American Sales Manager.
  • Calculate sales commissions
  • Order 3rd party products for sales orders
  • Maintain inventory of generator stock
  • Maintain database of loan and demo units
  • Assist the North American Sales Manager with special projects.

Skills Required:

  • Robust organization and time management skills
  • Strong IT skills
  • Able to demonstrate prioritizing a challenging workload
  • Ability to multitask
  • Strong customer focus
  • Able to manage relationships and enjoy being part of team
  • Communication – able to communicate clearly and accurately by adopting a range of styles
  • College degree and work experience in a service driven industry a benefit but not essential.

Peak is a challenging, dynamic and energised environment, with unlimited opportunities for personal and professional growth. This is a time of explosive expansion for Peak in the Americas, and an excellent opportunity to get in on the ground floor of an innovative company providing a technology that is generating more and more interest each day. If you are open-minded, driven and quick to learn we want to speak to you. At Peak we target individuals who fit our culture and values, you will have a high degree of professionalism but appreciate our non- corporate feel in a fun atmosphere.

If you think you have what it takes to be part of Peak, make the move today and click APPLY!

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