Services Sales Executive - Brazil
Location: Peak Scientific Brazil, São Paulo
Established nearly 30 years ago, Peak Scientific is a leading innovator in the design, manufacture and support of high-performance gas generators for analytical laboratories, with direct operations in every continent around the world. This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 700 staff globally, Peak is one of the best manufacturing success stories of the past decade.
We are seeking a Service Sales Executive to join our LATAM Service team. This role will help support the region in strengthening and developing the local service sales targets, with a strong focus on customer satisfaction and maximizing service revenue and installed base coverage across Brazil South. This is an exciting opportunity to make a real impact in a growing region, working with a global leader in gas generation solutions. If you are passionate about sales, customer service, and driving business growth, we’d love to hear from you.
What you will be doing
- Promote Peak Scientific Service products to end users, OEMs, and distributor markets.
- Identify upsell and cross-sell opportunities.
- Follow up on existing leads to maximize service business opportunities.
- Build and nurture relationships with existing customers to retain loyalty and develop new service opportunities.
- Prepare sales quotations, manage orders, and facilitate service/product delivery.
- Collaborate with generator sales and field service teams to develop business leads.
- Maintain accurate customer information and orders in the CRM system.
- Prospect new sales opportunities for service contracts and paid visits.
- Manage contract agreements, documentation, and renewal deadlines.
- Liaise with service and finance teams to ensure smooth order processing.
- Work closely with the service back office to improve procedures and customer support.
What you will bring
- Technical degree in science (Engineering, Chemistry, Physics)
- English language skills essential
- Self-motivated and disciplined, able to work independently.
- Quick learner with strong problem-solving skills.
- Ability to work under pressure and meet tight deadlines.
- Excellent communication and interpersonal skills.
- Previous experience in technical sales is essential.
- Proactive approach to achieving objectives and resolving issues constructively.
- Ability to collaborate effectively across teams and with diverse personalities.
Peak Scientific values are structured around our colleagues, our customers and our service, and while our approach and atmosphere within the business is fun, friendly and informal, our priority is always on delivering successful outcomes for our customers.
Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.