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Service Sales Executive - Brazil

Ref: 657 Date Posted: Monday 17 Jan 2022
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Location: Peak Scientific Brazil, São Paulo

Peak Scientific, a fast-growing organization specializing in the manufacture of laboratory gas generators for the life science and biomedical market, is looking to recruit a marketing assistant to join our vibrant team in Brazil.

We are an award-winning company with our headquarters in Scotland. We have a very strong reputation in the marketplace with plans to grow significantly over the next few years. We export 90% of our sales to approximately 126 countries. We have an expanding operation in LATAM with offices in São Paulo and Mexico. Individuals who fit our culture and values will have a high degree of professionalism but appreciate our non- corporate feel in a fun atmosphere.

Reporting to the General Manager, you will be responsible for strengthening and developing local service sales focusing on customer satisfaction and maximizing the service revenue and installed base coverage (territory Brazil north).

Key Duties include:

  • Effectively promoting Peak Scientific Service products to end users, OEM and distributor markets
  • Identifying up sale and cross sale opportunities
  • Following up existing leads and maximizing service business opportunities
  • Nurturing relationships with existing customers, to retain loyalty whilst developing customer service opportunities
  • Creating sales quotations, order management and facilitating service/product delivery
  • Working closely with generator sales personnel and Field Service personnel in developing business leads
  • Updating company CRM system and/or internal controls with all relevant customer information and orders
  • Prospecting new sales based on previous information from end users and service registers, both for service contracts and paid visits offers
  • Follow up all contracts agreement processes and documentation needed as well as following the renewals deadlines with customers
  • Feeding service and finance with all information regarding the orders in general
  • Work closely with service back office to improve procedures and customer support

The successful candidate will be a self-motivated individual with exceptional communication and interpersonal skills. Ideally you will speak English and have previous experience in technical sales.

You will also possess:

  • Technical degree in science (engineering, chemistry, physics)
  • Ability to learn quickly, work under pressure against tight deadlines
  • Good practical skills and methodical approach to solve daily issues
  • Ability to interface comfortably and effectively both internally and externally with a broad spectrum of personalities
  • Ability to ensure that objectives and standards are achieved and formally address, quickly and constructively, in line with company procedures
  • The drive to motivate and support the teams to realise their full potential and objectives

The company is offering a competitive package and opportunities to develop within an expanding international company. If you have what it takes to be part of Peak, make the move today and click APPLY!


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