An exciting opportunity has arisen for a Service Sales Executive to join our Brazil team, located in São Paulo.
Peak Inc. is a fast growing company, with its Brazil office located in São Paulo. You would be joining a Brazilian team of around 15 staff, including dedicated sales and field service engineer teams covering the whole country.
THE ROLE: Reporting to the LATAM-S Service Manager, you will be responsible for strengthening and developing local service sales focusing on customer satisfaction and maximizing the service revenue and installed base coverage.
Your main job functions will include:
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Effectively promoting Peak Scientific Service products to end users, OEM and distributor markets;
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Identifying up sale and cross sale opportunities;
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Following up existing leads and maximizing service business opportunities;
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Nurturing relationships with existing customers to retain loyalty whilst developing customer service opportunities;
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Creating sales quotations, order management and facilitating service/product delivery;
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Working closely with generator sales personnel and Field Service personnel in developing business leads;
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Updating company CRM system and/or internal controls with all relevant customer information and orders;
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Prospecting new sales based on previous information from end users and Service registers;
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Follow up all contract agreement processes and documentation needed as well as following the renewals deadlines with customers;
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Feeding service and finance with all information regarding the contracts and/or sales in general;
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Working closely with service back office to improve procedures and customer support.
THE CANDIDATE: You will be enthusiastic and proactive, with the ability to learn quickly and a willingness to take responsibility and ownership of multiple tasks. With the ability to work under pressure to tight deadlines, you will be flexible with the ability to multi-task and set priorities. Strong communication, interpersonal and organisational skills are essential. In addition you will have an intermediate knowledge of Microsoft packages (Excel, PowerPoint and Outlook).
THE COMPANY: We are an award-winning company with our headquarters in Scotland. We have a very strong reputation in the marketplace with plans to grow significantly over the next few years. We export 90% of our sales to approximately 126 countries. We have an expanding operation in Latin America, with offices in Brazil and Mexico. Individuals who fit our culture and values will have a high degree of professionalism but appreciate our non- corporate feel in a fun atmosphere.
The company is offering a competitive salary, benefits package and opportunities to develop within an expanding international company. We respect our colleagues, customers and suppliers and we offer freedom to act, to challenge the status quo but to also take responsibility. If you have what it takes to be part of Peak, click APPLY!