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Service Sales Specialist - Massachusetts

Service
Ref: 387 Date Posted: Tuesday 28 May 2019
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An exciting opportunity has arisen for a Service Sales Specialist to join our Service Sales division, located in Billerica, Massachusetts. 
 
Peak Inc. is the rapidly expanding North American arm of Peak Scientific, with its main US office located in Billerica, Massachusetts, and plans for further significant growth over the next few years. You would be joining a North American team of around 55 staff, including dedicated sales and field service engineer teams covering the whole of mainland US and key territories in Canada.
 
THE ROLE: Reporting to the North America Service Sales Manager, you will sell and educate our existing customers on Peak Protected Service Contracts, with responsibility for supporting geographical and/or vertical territories within North America.
 
Your main job functions will include:
  • Proactive sales of Peak’s service portfolio, maximizing service coverage and service revenue from end user, OEM and distributor markets.
  • Nurturing relationships with existing customers to retain loyalty whilst developing customer service opportunities.
  • Working closely with Peak service departments and sales department in logistically organizing the facilitation of maintenance contracts and other service sales products.
  • Maintaining effective working relationships with global sales personnel for development of business specific to all territories.
  • Accurately preparing and recording sales orders utilizing our CRM (SAP).
  • Updating CRM system with all relevant customer information and orders.
  • Maintaining records of generator locations and warranty registrations.
 
THE CANDIDATE: You will ideally have 1-3 years Inside Sales experience or equivalent, with a proven ability to generate and close sales opportunities. You will be enthusiastic and proactive, with the ability to work under pressure to tight deadlines. In addition you will be flexible with the ability to multi-task and set priorities. Strong communication, interpersonal and organisational skills are essential. Experience of working with Microsoft packages (Excel, PowerPoint and Outlook), a working knowledge of SAP and/or CRM is desirable.
 
THE COMPANY: We are an award-winning company with our headquarters in Scotland. We have a very strong reputation in the marketplace with plans to grow significantly over the next few years. We export 90% of our sales to approximately 126 countries. We have an expanding operation in the Americas which is headquartered in Billerica, Massachusetts. Individuals who fit our culture and values will have a high degree of professionalism but appreciate our non- corporate feel in a fun atmosphere.
 
The company is offering a competitive package and opportunities to develop within an expanding international company. We respect our colleagues, customers and suppliers and we offer freedom to act, to challenge the status quo but to also take responsibility. If you have what it takes to be part of Peak, click APPLY!
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