Job: Service Sales Specialist
Location: Singapore
Job type: Permanent
THE COMPANY: Peak Scientific Instruments, a fast–growing, global company specializing in the design, manufacture and support of laboratory gas generators predominately for the life science market. We have been developing award-winning gas generation products since 1997 and now employ more than 500 people globally in 26 international offices.
Due to continuing success and growth, we are looking for a Service Sales Specialist to support our operations in Singapore and South East Asia. Peak Singapore was established in 2012 and currently has a team of 14 employees.
THE ROLE: Reporting to the Service Sales Manager-SEA the Service Sales Specialist will be responsible for:
- Making out-bound phone call, email and customer visit to a variety of companies and sales channels to capture quotes/ orders for Service Contracts
- Responsible for individual sales targets and KPI.
- To follow up on pending quotes and to update the quote report with the proper notes and status of the quote
- Utilize sales tools to profile and gather sales opportunity intelligence
- Cultivate relationships with key account and end customers to ensure their needs are being met and to uncover opportunities up/ cross selling.
- Updating CRM system with all relevant customer information and orders
- Maintaining records of generator locations and warranty registrations
- Working closely with Peak service department and sales department in logistically organizing the facilitation of maintenance contracts
- Maintain effective working relationships with global service sales personnel for development of business specific to all territories.
- Forecasting the upcoming service visits for monthly parts orders.
- Monitoring and reporting of service sales figures.
- Providing support for the sale of spare parts for the SEA region.
- Developing a strong working relationship with Sales Support Administrator based in Singapore
- Administrative matters, e.g. following up on processing, rectifying incorrect orders, minutes writing.
- Other ad-hoc duties assigned by management
THE CANDIDATE:
- Should have some knowledge of electronics, compressor and mechanical systems
- Experience in aftermarket sales in similar or related industry will be an advantage
- Business to Business Sales Experience Preferred
- Knowledge of SAP advantageous
- Able to demonstrate strong business acumen and commercial awareness
- Diploma/Degree in Scientific or Engineering discipline
- Ability to carry a business conversation with business owners and decision makers
- High level of attention to details
- Timely follow-up
- Self-motivated, self-disciplined and the ability to work with minimal supervision.
- Good communication and interpersonal skills
At Peak we target individuals who fit our culture and values. The atmosphere is fun, friendly but with a high degree of professionalism and a non- corporate feel. We respect our colleagues, customers and suppliers and we offer freedom to act, to challenge the status quo but to also take responsibility. Our environment is dynamic, with real energy, presenting great opportunities for personal and professional growth for the right candidate.
If you have what it takes to be part of Peak, make the move today and click APPLY!