Service Sales Specialist - Paris
Région Parisienne, Essonne, 91120 Palaiseau
An exciting opportunity has arisen for a high-achieving Service Sales Specialist, to make a significant contribution to our fast-paced gas generator technology business, which has experienced double digit growth in recent years. Your primary duty will be to drive contract sales growth and profitability within our Service Sales division, located in Palaiseau, Paris. Peak France started in 2014 following the transfer of business from one of our distributers in France. Currently Peak France has a team of 7 mainly in Sales and Field Service, with plans to expand over the next few years.
THE ROLE: Reporting to the Head of Service Sales EMENA, this role will encompass all of Peak Scientific’s key service sales activities (including new business, renewals and spare parts). You will be responsible for selling and educating both new and existing Peak generator customers on the full service product portfolio. You will be responsible for:
- Contacting existing customers and proposing the most relevant Peak Service Contract to meet their needs
- Actively promoting Peak Protected Portfolio
- Managing generator customer base and sales leads information
- Maintaining records of generator locations and warranty registrations
- Proactively generating new customer leads and selling Peak Scientific service products to end user, OEM and distributer markets
- Managing full install base (incl. legacy data) to maximise the full sales opportunity of the territory
- Developing and maintaining good relationships with customers and managing customer loyalty
- Utilising the CRM system to capture opportunities, leads, customer information, prepare quotations and for sending complete orders for processing etc
- Ensuring all customer data in the CRM is kept up-to-date and maintained.
THE CANDIDATE: You will be self-motivated, with experience of working in a busy sales driven environment preferably in End User and/or Business to Business Sales, and a proven track record for achieving targets. In addition you will have strong organisational skills with the ability to manage and maintain large quantities of data as well as being customer focussed and able to build relationships and gain trust over the phone/email. You will have experience of Microsoft Office – particularly Excel and knowledge of a CRM system would be advantageous. English language both written and spoken is essential.
THE COMPANY: Peak Scientific was established over 20 years, is a leading innovator in the design, manufacture and support of high performance gas generators for analytical laboratories, with direct operations in every continent around the world. This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 500 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade.
Our values are structured around our colleagues, our customers and our service, and while our approach and atmosphere within the business is fun, friendly and informal, our priority is always on delivering successful outcomes for our customers. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.
There is a competitive remuneration package and the opportunity to develop within a rapidly expanding technology manufacturing business, in a very energised and challenging environment. If you can see yourself in our global business, please click the Apply button. Please submit your CV in English for consideration.