JOB: Service Sales Specialist
LOCATION: Peak Scientific China, Shanghai
JOB TYPE: Full Time
THE COMPANY: Peak Scientific Instruments are a multi award winning company, who specialises in the manufacturing of laboratory gas generators for the life science and biomedical market, with our head office based in our modern facility in Scotland.
We have been developing award-winning gas generation products since 1997 and now employ 480 people globally in 20 international offices, with a turnover of £55M. Over the last five years the company has enjoyed impressive annual growth between 25 and 30%, overall and 60% growth across the service division, selling 90% of our gas generator products overseas to over 126 countries.
With this continuing success and growth, we are looking for two Service Sales Specialists to support our China service business growth.
Peak China is a key market for Peak Scientific both in terms of growth and its significant contribution to the £55 million annual turnover of the business. Since opening a dedicated office for China in Shanghai in 2012 with only a handful of employees, Peak has and continues to invest heavily in China, moving to a new state of the art facility in 2015 with over 30 office-based staff and over 30 Field Service and Sales employees covering the major regions of China including the key cities of Beijing, Guangzhou and Chengdu.
Peak China’s excellent performance was recently recognised for the “Best New Exporter to China” awarded by the British Business Awards in 2016 hosted by British Chamber of Commerce.
THE ROLE: Reporting to Service Sales Manager, this role will be based in Shanghai and involve extensive travel within China. Your main job functions will include:
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Developing relationships with customers to grow service revenue
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Making a phone with new customer frequently
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Accurately preparing and recording sales orders and invoices
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Managing generator customer base and sales leads information
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Proactively generating new customer leads and selling Peak Scientific service products and spare parts to end user, OEM and distributor markets
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Working closely with sales personnel in developing spare parts and service business
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Updating CRM system with all relevant customer information and orders
THE CANDIDATE: You will have the following skills sets and experience:
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Experience in end user and/or business to business sales
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Bachelor degree in Sales and Marketing or equivalent
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Organised, with the ability to manage and maintain large quantities of data
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Customer focussed – able to build relationships and gain trust over the phone/email
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Self-motivated with the capacity to plan time effectively & prioritise
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Communication – able to communicate clearly and accurately by adopting a range of styles, including oral and written English
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Resilience – remains effective in the face of pressure
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Excellent customer service skills
We recruit individuals who fit our culture and values. The atmosphere is fun, friendly but with a high degree of professionalism and a non- corporate feel. We respect our colleagues, customers and suppliers and we offer freedom to act, to challenge the status quo but to also take responsibility.
If this describes you and you can see yourself playing a role at the core of our organisation and our expanding technology manufacturing business, there’s a great career pathway awaiting you.
If you have what it takes to be part of Peak, please click the APPLY button!