We are recruiting a Service Sales Specialist which encompasses all of our key service sales activities including New Business, Renewals and Spare Parts. You will be selling and educating both new and existing Peak customers on our full Peak Protected service product portfolio.
In this role, you will build up a good knowledge and understanding of the Peak business/generator product range and service contract product portfolio. You’ll be required to collaborate closely with the generator sales, service delivery and other supporting teams in our Head Office.
The key objectives of the role will be to achieve sales growth and profitability for the German territory and achieve/exceed annual sales targets as directed.
Your duties will include:
- Calling our existing customers and proposing the most relevant Peak Service Contract to meet their needs
- Managing generator customer base and sales leads information
- Proactively generating new customer leads and selling Peak Scientific service products to end user, OEM and distributor markets
- Making outbound phone calls to a variety of customers and sales channels to capture quotes and working through legacy data to determine if there is potential opportunity
- Developing and maintaining good relationships with customers
- Performing research and analysis on accounts to better understand opportunity base
- Utilising the CRM system to capture opportunities, leads, customer information, prepare quotations and for sending complete orders for processing etc.
- Working closely with internal teams and stakeholders
- Supporting administration tasks and attending the office and managing any post/invoice queries
You will speak fluent English and have demonstrable experience in end user and business to business sales. The successful candidates will be customer focused with proven success in meeting sales goals. You will be results driven with the resilience to remain effective and positive under pressure.
You will also possess:
- The ability to manage relationships and work well within a team
- The ability to manage and maintain large quantities of data
- Proficiency with various Computer Software Systems such as SAP CRM, Excel, Word etc.
- The confidence and skills to make cold calls to generate new clients
- Exceptional communication skills to engage clearly and accurately with internal external stakeholders
- Self-motivation with the capacity to plan time effectively and prioritise
Our values are structured around our colleagues, our customers and our service, our priority is always on delivering successful outcomes for our customers. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.
Peak Scientific is a global leader in developing innovative gas generation solutions for analytical laboratories in a wide variety of industries including life sciences, biomedical, pharma, petrochemical and environmental. After over 20 years of sustained growth, Peak is well established as a dominant player in laboratory gas generation - a market which is estimated to be worth over £250m globally, and still growing. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade.
We offer a competitive package and opportunities to develop within an expanding international company. If you have what it takes to be part of Peak, click APPLY!