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Service Sales Specialist - Duren

Service
Ref: 186 Date Posted: Monday 22 May 2017
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Company: Peak Scientific, Laboratory / Industrial Gas Generators                        

Job: Service Sales Specialist

Location: Peak Scientific Germany, Düren

Remuneration package: Competitive salary + comprehensive benefits

Job type: Full Time

An exciting opportunity has arisen for a Service Sales Specialist to make a significant contribution to the growth of this award–winning, international technology business.

Working as part of a growing team, responsible for managing the sale of Service Plans, Spare Parts and Paid service work to our existing German customer base. You will bring experience of working within a Customer Service environment, have sales experience, fantastic communication skills and the ability to work as part of a high performing team.

Reporting to our Service Sales Operations Manager, this new role will be based in our Düren office. You will be responsible for:

  • Effectively promoting Peak Scientific Service products to end users, OEM and distributor markets
  • Identifying up sale and cross sale opportunities
  • Following up existing leads and maximising service business opportunities
  • Nurturing relationships with existing customers to retain loyalty whilst developing customer service opportunities.
  • Creating sales quotations, order management and facilitating service/product delivery
  • Working closely with generator sales personnel and Field Service personnel in developing business leads
  • Updating company CRM system with all relevant customer information and orders

With strong customer service experience, you will have strong organisational skills with the ability to manage and maintain large quantities of data. You should be customer focussed and able to build relationships and gain trust over the phone/email. Previous sales experience and knowledge of a CRM system would be advantageous.

Peak Scientific is a global market leader in the design, manufacture and servicing of instrument gas generators for analytical laboratories. With over a decade of sustained high growth and an international footprint of 450 staff across 20 countries, Peak is one of Scotland’s fastest growing manufacturing businesses; a status recognised recently with the accolade of being one of only two companies in the UK to be awarded two Queens Awards for Enterprise in 2016, one of which was for our service offering.

At Peak, we recruit individuals who fit our culture and values. The atmosphere is fun, friendly but with a high degree of professionalism and a non- corporate feel.  We respect our colleagues, customers and suppliers and we offer freedom to act, to challenge the status quo but to also take responsibility. It is a challenging, dynamic and energised environment, with unlimited opportunities for personal and professional growth. If you are open-minded, driven and quick to learn we want to speak to you.

This Company is offering a competitive package and opportunities to develop within an expanding international company. If you have what it takes to be part of Peak, make the move today and click APPLY!

 

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