Due to continued growth, we are recruiting for a Technical Support Specialist to join our Service team here at Peak HQ in Inchinnan. Please note that this is not an IT role.
THE ROLE: As a Technical Support Specialist, in our fast-paced technology manufacturing organisation, you will be the first point of contact for customers with technical enquiries across a large geographical area and product range. This high profile role demands a mix of technical acumen and fantastic customer service skills. This is a challenging role where no two days are the same, however if you enjoy solving problems and have a genuine desire to grow with an award winning organisation, this could be the perfect role for you.
Reporting to the Technical Manager you will be responsible for:
You must have a proven track record in a technical support role and/or fault finding in mechanical systems.
Your key attributes will include:
At Peak we target individuals who fit our culture and values, you will have a high degree of professionalism but appreciate our non- corporate feel in a fun atmosphere.
THE COMPANY: Peak Scientific is a global market leader in the design, manufacture and servicing of instrument gas generators for analytical laboratories. With over a decade of sustained high growth and an international footprint of 475 staff across 20 countries, Peak is one of Scotland’s fastest growing manufacturing businesses; a status recognised recently with the accolade of being one of only two companies in the UK to be awarded two Queens Awards for Enterprise in 2016, one of which was for our service offering. Over the last five years the company has enjoyed impressive annual growth between 25 and 30%, overall and 60% growth across the service division, selling 90% of our gas generator products overseas to over 126 countries. Individuals who fit our culture and values will have a high degree of professionalism but appreciate out non-corporate feel in a fun atmosphere.
There is a competitive remuneration package and the opportunity to develop within a rapidly expanding technology manufacturing business, in a very energised and challenging environment. If you can see yourself in our global business, please click the Apply button.