Location: Peak Scientific Brazil, São Paulo

Established nearly 30 years ago, Peak Scientific is a leading innovator in the design, manufacture and support of high-performance gas generators for analytical laboratories, with direct operations in every continent around the world. This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 700 staff globally, Peak is one of the best manufacturing success stories of the past decade.

We are seeking a Service Sales Executive to join our LATAM Service team. This role will help support the region in strengthening and developing the local service sales targets, with a strong focus on customer satisfaction and maximizing service revenue and installed base coverage across Brazil South. This is an exciting opportunity to make a real impact in a growing region, working with a global leader in gas generation solutions. If you are passionate about sales, customer service, and driving business growth, we’d love to hear from you.

What you will be doing 

• Promote Peak Scientific Service products to end users, OEMs, and distributor markets.
• Identify upsell and cross-sell opportunities.
• Follow up on existing leads to maximize service business opportunities.
• Build and nurture relationships with existing customers to retain loyalty and develop new service opportunities.
• Prepare sales quotations, manage orders, and facilitate service/product delivery.
• Collaborate with generator sales and field service teams to develop business leads.
• Maintain accurate customer information and orders in the CRM system.
• Prospect new sales opportunities for service contracts and paid visits.
• Manage contract agreements, documentation, and renewal deadlines.
• Liaise with service and finance teams to ensure smooth order processing.
• Work closely with the service back office to improve procedures and customer support.

What you will bring 

• Technical degree in science (Engineering, Chemistry, Physics) 
• English language skills essential 
• Self-motivated and disciplined, able to work independently.
• Quick learner with strong problem-solving skills.
• Ability to work under pressure and meet tight deadlines.
• Excellent communication and interpersonal skills.
• Previous experience in technical sales is essential.
• Proactive approach to achieving objectives and resolving issues constructively.
• Ability to collaborate effectively across teams and with diverse personalities.

Peak Scientific  values are structured around our colleagues, our customers and our service, and while our approach and atmosphere within the business is fun, friendly and informal, our priority is always on delivering successful outcomes for our customers.

Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.

Inchinnan, Scotland | Head Office

Peak Scientific is a global leader in gas generation solutions for laboratories, with innovation and continuous improvement at the heart of everything we do. We’re now looking for a Manufacturing Engineer – Process Development to join our Manufacturing Engineering team at our Head Office in Inchinnan.

This is an exciting opportunity for an engineer with a passion for automation, advanced manufacturing technologies, and Industry 4.0, to play a key role in shaping the future of our manufacturing processes.

About the role

As a key member of the Manufacturing Engineering team, you will drive the adoption and integration of advanced manufacturing technologies to improve throughput, efficiency, quality, and sustainability. You will work at the forefront of implementing our Industry 4.0 roadmap and data driven manufacturing, helping to ensure Peak Scientific remains a leader in modern manufacturing.

You will report to the Manufacturing Engineering Team Lead and work closely with Production, Quality, IT, and R&D teams across the business.

Key responsibilities

• Identify, evaluate, and implement advanced manufacturing technologies, including automation, robotics/cobots, sensors, and digital twins
• Design, program, and commission automation solutions, including PLCs, robotics, machine vision systems, and HMIs
• Lead process improvement projects using Lean, Six Sigma, and Industry 4.0 methodologies
• Use data, sensors, and IIoT tools to monitor performance, enable predictive maintenance, and drive continuous improvement
• Develop and maintain digital work instructions, test procedures, and maintenance documentation, ensuring compliance with ISO 9001
• Manage technology‑driven projects from concept through implementation, including vendor selection and cost justification
• Provide technical support and training to manufacturing teams on new systems and technologies
• Champion health, safety, and sustainable manufacturing practices.

About you

• Degree in Mechanical, Electrical, Automation, or Manufacturing Engineering, or equivalent practical experience
• Proven experience with automation, robotics, and PLC programming (e.g. Omron, Siemens, Allen‑Bradley) in a manufacturing environment
• Strong understanding of Industry 4.0, including IIoT, digital twins, and data analytics
• Experience applying Lean, Six Sigma, or continuous improvement methodologies
• Strong analytical, problem‑solving, and project management skills
• Confident communicator, able to collaborate cross‑functionally and train others
• Aligned to Peak Scientific’s values: Respect, Responsibility, Continuous Improvement, Fun & Passion

Why join Peak Scientific?

• Work with cutting‑edge manufacturing technology in a global, innovation‑driven business
• Opportunity to influence and modernise manufacturing processes
• Supportive, collaborative engineering culture
• Competitive salary and benefits package

An exciting opportunity has arisen for a talented Field Service Engineer to join our Service division. Based in Barcelona, you will carry out service visits within Iberia and other European countries, covering Peak Scientific, Industrial and third-party products to maintain the local installed base in operational condition. Approx. 75% of your time will be traveling within the EMENA region. A company car will be provided. 

You will be responsible for:

• Carry out routine maintenance, emergency repairs, installations, training, and general support to ensure total customer satisfaction.
• Respond promptly and professionally to customer service requests via phone and email.
• Provide clear, accurate service reports through the mobile CRM for all work completed.
• Maintain and replenish personal parts stock and complete inventory checks as required.
• Support other Field Service Engineers/Technicians in the region when needed.
• Work closely with sales, marketing, logistics, engineering and production to ensure strong communication and customer support.
• Proactively develop and expand your knowledge of the full product range

What you will bring:

• Strong background in industrial mechanics with proven ability to read pneumatic diagrams.
• Knowledge of electricity and electronics, including understanding electrical schematics to support troubleshooting is disabled
• Able to work under pressure and meet tight deadlines using effective problem‑solving skills.
• Self‑motivated with the ability to work independently/autonomously.
• Strong communication, interpersonal and organisational skills.
• Fluency in Spanish and English is essential to communicate with clients and colleagues. 

You’ll benefit from a company car and a holiday package, with 30 days’ annual leave plus recognised public holidays, giving you the time and flexibility to recharge.

Peak Scientific was established nearly 30 years ago, and is a leading innovator in the design, manufacture and support of high-performance gas generators for analytical laboratories, with direct operations in every continent around the world. This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade.

Our values are structured around our colleagues, our customers and our service, and while our approach and atmosphere within the business is fun, friendly and informal, our priority is always on delivering successful outcomes for our customers. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.

There is a competitive remuneration package and the opportunity to develop within a rapidly expanding technology manufacturing business, in a very energised and challenging environment. If you can see yourself in our global business, please submit your CV in English for consideration.

Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.

Reporting to the Service Manager, the Service Administrator will be responsible for the timely and accurate stock management to aid the field service team in achieving efficiency and group metrics. A conscience person with high attention to detail and the ability to prioritise workload as well as knowledge of Office based programmes and SAP B1.

Duties and Responsibilities

• Proactively planning preventative maintenance jobs
• Scheduling of jobs and services with external customers
• Service ticket creation and closure on SAP B1
• Maintain Peak information systems to improve overall efficiency of dealing with customer support
• Working with the office to respond towards all incoming customer requests (telephone and email) in a professional, prompt and efficient manner to ensure total customer satisfaction
• Monthly replenishment of service spare stock level for regional field service team
• Working with Service Sales team to maintain confident stock level for P.M kits
• Coordination with logistics for timely delivery of needed items
• Raising invoice for chargeable jobs
• Working with Finance for outstanding invoices
• Active management of SEA service stock

Experience

• Previous order entry experience
• Knowledge of SAP B1 (advantageous)
• Foundation skillset with Microsoft Office products

Skills and Qualifications

• Teamwork – able to build relationships
• High levels of attention to details
• Timely follow-up
• Self-motivation with the capacity to plan time effectively and prioritise
• Superb communication skills – ability to communicate clearly
• Resilience – remains effective in the face of pressure
• Ability to multi-task while keeping focus to ensure tasks is completed

Measurement

• Meeting Service Delivery metrics – OTIF and SLA
• Timely creation and closure of job tickets
• FSE job assignments
• Stock Management
• Adaptation of SAP B1

LOCAL SINGAPOREAN or PR preferred.

Living by the Peak Values

Put Customer First, keep customer needs at the heart of every decision and action

Be Innovative, always curious and open to new ideas and better ways of doing things​

Stay Agile, be responsive and make timely, considered and well-informed decisions taking accountability for the outcomes​

Always Respectful, kind and supportive, always look for the best in each other and strive to help one another do a better job

Show Pride & Passion, be proud about what we do and enjoy our work

Duties and Responsibilities

• Identify and research new markets, analyze industry trends, and understand customer needs to develop targeted strategies that drive profitable sales growth.
• Maintain a high level of engagement with business partners and customers to meet objectives and uncover opportunities that align with business requirements.
• Partner with Territory Sales Managers to design and execute strategies that enhance revenue, increase market penetration, and improve win rates.
• Collaborate with the Head of Business and Country Manager to deliver tailored sales solutions that accelerate the sales cycle and ensure commercial success.
• Monitor and discuss market prospects, emerging trends, customer concerns, and potential business threats to inform strategic decisions.
• Take ownership of maintaining a healthy sales funnel and provide accurate sales forecasts to support business planning and supply chain operations.
• Leverage sales tools to profile prospects and gather actionable intelligence on sales opportunities.
• Foster strong relationships with customers to ensure their needs are met and identify opportunities for cross-selling and upselling.
• Represent the company and support distributors at trade exhibitions, product demonstrations, and industry events. Manage lead generation and follow-up activities from these engagements.
• Travel as needed to support business activities including customer visits, OEM engagements, distributor training, and relationship management.

Experience

• Proven track record in identifying growth opportunities, developing go-to-market strategies, and driving revenue through new market penetration and strategic partnerships.
• Skilled in building and managing high-performing distributor networks, including onboarding, performance monitoring, and aligning partners with business objectives.
• Experienced in leading sales initiatives, managing pipelines, forecasting, and collaborating with cross-functional teams to achieve commercial goals and enhance customer satisfaction.

Skills and Qualifications

• Adept at aligning technical solutions with commercial goals to drive customer satisfaction and business success.
• Friendly, approachable, and service-oriented, with a strong focus on delivering high levels of customer engagement and satisfaction.
• Excellent interpersonal skills with a proven ability to develop and maintain long-term, trust based relationships.
• Skilled in resolving both technical and commercial challenges with practical, results-driven solutions.
• Technically astute with experience in complex, project-based sales environments.
• Solid understanding of industrial gases, on-site gas generation, air compressors, and related markets and industries.
• Experienced in selling both CapEx and OpEx-based solutions tailored to customer needs.
• Embraces a cooperative working style, shares knowledge openly, and contributes to a positive and process-driven team environment.
• Strong verbal and written communication skills, capable of presenting complex or technical information clearly and concisely.
• Comfortable working across diverse cultures within Southeast Asia, with strong crosscultural communication skills
• A proactive self-starter with a “do what it takes” attitude, committed to achieving sustainable and measurable outcomes.
• Maintains composure and professionalism in high-pressure situations, demonstrating emotional intelligence and self-control.

Overview
The Territory Sales Incharge will be responsible for driving business development and sales growth for
the Peak International Group product portfolio, including Peak Scientific, Peak Gas Generation,
and Noblegen, across Hong Kong and Malaysia. This role is critical in expanding both instrument
sales and aftermarket service sales by identifying new market opportunities and building a
strategically aligned, contractually managed distribution network.
The Territory Sales Incharge will collaborate closely with Regional Sales Managers, Market Development
specialist, distribution partners, and OEMs to deliver customer-focused solutions that drive
commercial success. The role requires a strong blend of technical knowledge, sales acumen, and
relationship management skills to ensure sustainable growth and enhanced market presence.

Duties and Responsibilities
 Develop and implement a comprehensive territory sales plan to drive revenue growth,
increase market penetration, and improve win rates, ensuring achievement of sales targets.
 Maintain strong engagement with business partners and customers within the assigned
territories to meet business objectives and uncover new opportunities.
 Conduct regular customer visits to understand their needs, provide tailored solutions, and
ensure high levels of satisfaction and retention.
 Monitor and analyze market trends, customer feedback, and competitive activity to identify
risks and opportunities, informing strategic business decisions.
 Work closely with internal teams to deliver customized sales and service solutions that
accelerate the sales cycle and support commercial success.
 Take ownership of the sales pipeline, ensuring a healthy funnel and providing accurate
forecasts to support business planning and supply chain alignment.
 Negotiate and manage distributor agreements, ensuring pricing compliance and alignment
with company policies to support long-term business sustainability.
 Provide training, tools, and ongoing support to distribution partners to enhance their
capabilities and performance.
 Utilize CRM and sales tools to profile prospects, track opportunities, and gather actionable
market intelligence.
 Build and nurture strong customer relationships to identify cross-selling and upselling
opportunities that drive incremental value.
 Represent the company and support distributors at trade shows, product demonstrations,
and industry events. Manage lead generation and follow-up from these engagements.
 Travel as required to support business activities, including customer visits, OEM
engagements, distributor training, and relationship development.
 

Experience
 Proven track record in identifying growth opportunities, developing go-to-market strategies,
and driving revenue through new market penetration and strategic partnerships.
 Experienced in leading sales initiatives, managing sales pipelines, forecasting revenue, and
collaborating with cross-functional teams to achieve commercial objectives.
 Demonstrated success in growing service sales through customer retention strategies,
service contract upselling, and lifecycle support programs.
 Strong understanding of business culture, regulatory environments, and Government Tender
Procedures within assigned territories (e.g., Hong Kong and Malaysia).
 Proven ability to build and maintain long-term customer relationships, ensuring satisfaction
and identifying opportunities for cross-selling and upselling.
 Experience in selling complex, technical, or capital equipment solutions, ideally within the
scientific instrumentation or industrial gas generation sectors and related markets and
industries.
 Experienced in selling both CapEx and OpEx-based solutions tailored to customer needs.
 Experience representing the company at industry events, managing lead generation, and
converting opportunities into sales.

Skills and Qualifications
 Adept at aligning technical solutions with commercial goals to drive customer satisfaction
and business success.
 Friendly, approachable, and service-oriented, with a strong focus on delivering high levels of
customer engagement and satisfaction.
 Skilled in building, onboarding, and managing high-performing distributor networks,
including performance monitoring and aligning partners with business goals.
 Excellent interpersonal skills with a proven ability to develop and maintain long-term, trust based
relationships.
 Capable of resolving both technical and commercial challenges with practical, results-driven
solutions.
 Technically astute with hands-on experience in complex, project-based sales environments.
 Embraces a cooperative working style, shares knowledge openly, and contributes to a
positive and process-driven team environment.
 Strong verbal and written communication skills, capable of presenting complex or technical
information clearly and concisely.
 Comfortable working across diverse cultures within assigned territories, with strong crosscultural
communication skills and adaptability.
 A proactive self-starter with a “do what it takes” attitude, committed to achieving
sustainable and measurable outcomes.
 Maintains composure and professionalism in high-pressure situations, demonstrating
emotional intelligence and self-control.

Business Unit:             Sales

Location:                     Bengaluru

Direct Reports:           No

The Job:

Accountable for all sales activities, from lead generation through close in an assigned territory.  Develops and implements agreed upon Business Plan which will meet both personal and business goals of expanding customer sales in the assigned geography. Works with the sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term account goals in line with company business strategy.

Responsibilities: (Broad job responsibilities – not limiting to the following):

• Creating and managing sales funnel and contribute to the regional achievement
• Delivery of monthly and quarterly orders and sales forecast
• Developing and delivering proposals to customers by illustrating Peak Scientific’s value proposition.
• Ensuring market penetration to ensure all products are visible in the targeted segment
• Tracking competitive activities and implementing countermeasures to ensure Peak Scientific’s continued leadership in the gas generator market
• Ensure receivables are on track and payments realised
• Sell consultatively, detailing products, determine customer needs and requirements, and makes recommendations of the various solutions we can offer their business.
• Build and sustain relationships with customers and ensure customer loyalty.
• Represent and develop strong relationships with OEM manufacturers & KAM accounts.
• Will work with all colleagues in the region and seek responsibility for their business growth and as well as developing them.

Experience & Skills:

• Excellent communication and team interaction skills, routinely interacting with customers, manufacturers, and Peak Scientific employees
• Ability to carry a business conversation with stakeholders and decision makers
• Ability to work independently and successfully manage time
• Excellent analytical skills and ability to sell strategically within an account
• Ability to understand individual customer operations
• Willingness to travel to customer locations

Duties and Responsibilities

Application Support (SAP B1 / BEAS)

• Provide 2nd/3rd‑line support for SAP B1 and BEAS in line with SLAs.
• Troubleshoot and resolve system issues; escalate when necessary.
• Set up and configure user access and permissions.
• Monitor system performance and recommend improvements.

 Data & Reporting

• Create and maintain Crystal Reports, layouts, and SQL queries.
• Support SAP DTW and BEAS DIH templates and data import routines.
• Monitor and resolve data integration and replication issues.

Change, Upgrades & Projects

• Manage incidents, service requests, and change requests via the service desk.
• Support SAP B1 and BEAS upgrades following established change control processes.
• Support UAT and regression testing for new features, fixes, and upgrades.
• Contribute to global SAP B1 migration activities.

Automation & Workflow

• Assist with codeless BPA workflows and other automation tasks.

Collaboration & Governance

• Collaborate with IT and business teams to enhance system usage.
• Align support activities with the SAP roadmap and enhancement pipeline.
• Document procedures and maintain an updated knowledge base.

Experience
 

• 5+ years’ experience supporting SAP Business One.
• 3+ years’ experience supporting Boyum BEAS Manufacturing.
• Strong understanding of operational processes in production, warehouse, engineering, or manufacturing environments.
   

Skills and Qualifications
Technical Skills

• SQL
• SAP B1 Certification (or equivalent experience)
• BEAS Manufacturing
• Basic networking/infrastructure awareness
• Codeless BPA (Desirable)
• Crystal Reports (Desirable)

Functional / Professional Skills

• Ability to resolve complex functional and configuration issues within agreed SLAs.
• Strong documentation skills, including maintaining knowledge bases and configuration records.
• Ability to manage multiple priorities and meet tight deadlines.
   

Soft Skills

• Strong communication and problem‑solving skills.
• Ability to work independently and collaboratively.
• High attention to detail and commitment to quality.

Reports to: Applications Manager

Business Unit: Global IT 

Location:  Jasola , Delhi, India      

Direct Reports:    None

Overview
The role provides Level 1 and 2 support for Peak’s Customer Engagement Applications

including CRM (SAP Sales Cloud v2), Emarsys Marketing and Zendesk. It ensures smooth daily operation of pre‑sales, marketing, and service systems by triaging and resolving incidents, managing user access and configuration, supporting data quality, and maintaining reliable integrations between CRM, Emarsys, Zendesk, and SAP Business One. The role will also support codeless BPA workflows that automate CRM ↔ SAP Business One processes, including master data synchronisation (such as accounts, addresses and contacts) and transactional Quote‑to‑Order updates as well as marketing data integrations.

Duties and Responsibilities

CRM & Emarsys – Specific

• Deliver L1/L2 support across CRM, Emarsys and Zendesk, resolving issues with access, permissions, layouts, workflows and data synchronisation.
• Maintain user accounts, roles, teams, groups, signatures and permission sets.
• Handle standard configuration updates (fields, layouts, forms, ticket fields, marketing segments and user groups).
• Support queries relating to accounts, contacts, opportunities and activities.
• Maintain views, filters, lists, layouts and validation rules.
• Provide first‑line support for renewals and quote processes.
• Assist the BA team with UAT preparation for sales and renewals workflows.
• Support segmentation, contact lists/sync, email templates, automated journeys and campaign‑related issues.
• Maintain daily Emarsys operations including CRM contact sync and troubleshooting data ingestion.
• Assist in maintaining relational data tables, mappings and field definitions.
• Provide L1 support for deliverability, unsubscribes, subscription preferences, opt‑ins and GDPR‑related queries.
• Work with Marketing and IT to maintain data quality and consistency across CRM, Emarsys, Zendesk and SAP Business One.
• Work with Marketing and IT to ensure data integrity between CRM, Emarsys, Zendesk, and B1.

Zendesk – Specific

• Support ticket routing, views, macros, triggers, automations, SLAs.
• Maintain ticket forms, help centre configuration, user profiles, agent roles.
• Assist CX teams with workflow issues and customer communication problems.

Data & Reporting

• Support operational reporting across CRM, Zendesk, and Emarsys (lists, dashboards, performance KPIs).
• Assist with bulk data corrections via approved templates.
• Conduct data hygiene tasks for contact, account, lead, and subscription data.

Automation & BPA Workflows (CRM ↔ B1 / Emarsys)

• Monitor codeless BPA workflows including:
• Investigate failed workflow runs, apply fixes if within L1/L2 remit, and escalate to L3 where required.
• Maintain workflow documentation and update configuration notes.
• Assist in improving reliability and performance of automation flows.

Change, Upgrades & Projects

• Log and manage incidents, service requests, and change requests using the service desk system.
• Assist in CRM, Emarsys, and Zendesk release testing, including:
• Support rollout of new features, fields, and user‑facing enhancements.

Collaboration & Governance

• Work closely with Sales, Inside Sales, Marketing, Customer Experience, Data, and IT colleagues.
• Ensure all work aligns with CRM, Emarsys, and CX roadmaps and data governance standards.
• Maintain accurate and up‑to‑date documentation and knowledge base articles.

Experience

• Minimum of 3 years of demonstrable experience in application support in at least 1 of SAP Sales Cloud, Emarsys Marketing or Zendesk .
• Exposure to SAP Business One and workflow automation tools (Codeless BPA, Make.com, Zapier, Power Automate, etc.) advantageous.

Skills and Qualifications

Technical Skills

• Basic understanding of CRM structures (accounts, contacts, activities, opportunities).
• Understanding of marketing automation concepts (segments, campaign flows, email templates, suppression lists).
• Familiarity with Zendesk Support configuration.
• Basic SQL / data manipulation skills desirable.
• Understanding of codeless BPA workflows desirable.

Functional / Professional Skills

• Strong attention to detail, process discipline, and clear documentation.
• Ability to analyse patterns, reproduce issues, identify root causes, and communicate findings effectively.
• Able to manage multiple priorities and work efficiently from a ticket queue.

Soft Skills

• Customer‑focused, patient, and clear communicator.
• Collaborative team player with strong interpersonal skills.
• Proactive and eager to learn new systems.
• Able to work independently and escalate appropriately.

Remuneration: Base salary $140,000-170,000 + up to $40,000 commission and car allowance

PEAK Scientific is a leading nitrogen generator manufacturer and global expert in high-performance nitrogen gas generator and hydrogen gas generator systems for LC-MS, GC, GC-MS and other applications used in laboratories around the world. Putting our customers first is at the heart of everything we do which is why we help lower operational costs, reduce environmental impact and remove the uncertainty and inconvenience of traditional recurring gas supply with an in-house gas generation solution from PEAK Scientific.

About the Role

We’re looking for a Sales Manager to strengthen the execution, discipline, and day‑to‑day performance of our North America Sales team. Reporting to the Head of Sales, NAMER, this role is the operational heartbeat of the field—bringing rigor to pipeline management, sharpening sales activity, and ensuring consistent, high‑quality execution across every territory. You’ll manage senior Territory Sales Managers and work closely with the wider Sales team through constant cadence, hands‑on coaching, and live deal support to ensure a clear, accurate outlook for the North American generator sales business.

What You’ll Do -

Pipeline, CRM & Activity Rigor

• Own and enforce strong pipeline discipline, stage accuracy, and conversion management.
• Drive CRM best practice: hygiene, next steps, date fidelity, and complete opportunity data.
• Maintain a clear, trusted weekly outlook of Intake, Revenue, and pipeline health across territories.
• Publish weekly activity and standards scorecards with actionable insights.

Sales Closing & Field Coaching

• Conduct ride‑alongs with Territory Managers to support live deals, improve closing effectiveness, and embed field best practice.
• Coach sellers on discovery, objection handling, competitive positioning, and partner/OEM engagement.
• Reinforce consistent execution across the region through hands‑on support and structured follow‑up.

Performance Management

• Monitor individual and team performance, surfacing gaps early and clearly.
• Recommend and support Performance Improvement Plans (PIPs) with Territory and Regional Managers.
• Ensure accountability to activity, pipeline, and standards expectations.

Sales Drumbeat & Cadence Leadership

• Maintain daily/weekly contact with field sellers to calibrate pipeline, review actions, and drive momentum.
• Run territory reviews, pipeline scrubs, and standards discussions that keep the team aligned and on track.
• Ensure leadership always has a clear, accurate view of the business outlook.

Enablement & Onboarding

• Deliver scalable, role‑based training and onboarding to accelerate ramp time.
• Maintain a consistent playbook of talk tracks, templates, and tools that support high‑quality field execution.

What You Bring

• 6+ years in Sales Operations, Sales Performance, Sales Enablement, or Sales Management within B2B field sales.
• Proven experience driving CRM discipline, pipeline rigor, and sales activity management.
• Strong coaching and field‑based sales support experience (ride‑alongs, deal coaching, call reviews).
• Comfortable with performance management, escalation, and structured improvement plans.
• Advanced proficiency with CRM systems (Pipedrive today; future CRM experience welcome), Excel/Sheets, and BI tools like Power BI.
• Excellent communicator able to influence Sales, Marketing, Service, and Finance teams.

Why This Role Matters

This role ensures the NA Sales team operates with pace, discipline, and clarity. By raising execution across pipeline, activity, and closing effectiveness—and by maintaining a consistent drumbeat with the field—you help the team win more often, forecast more accurately, and deliver predictable results.

Living by the Peak Values

• Put Customer First, keep customer needs at the heart of every decision and action.
• Be Innovative, always curious and open to new ideas and better ways of doing things
• Stay Agile, be responsive and make timely, considered and well-informed decisions taking accountability for the outcomes
• Always Respectful, kind and supportive, always look for the best in each other and strive to help one another do a better job
• Show Pride & Passion, be proud about what we do and enjoy our work

Peak Scientific is an equal opportunity employer and does not discriminate on the basis of race, color, religion or creed, national or ethnic origin, gender, sexual orientation, genetic background, age, disability, military service, or any category protected under applicable law in its hiring, employment or other programs and activities.

Remuneration: Base salary $90,000 -95,000 + up to $40,000 commission and car allowance

PEAK Scientific is a leading nitrogen generator manufacturer and global expert in high-performance nitrogen gas generator and hydrogen gas generator systems for LC-MS, GC, GC-MS and other applications used in laboratories around the world. Putting our customers first is at the heart of everything we do which is why we help lower operational costs, reduce environmental impact and remove the uncertainty and inconvenience of traditional recurring gas supply with an in-house gas generation solution from PEAK Scientific.

Job Overview

Peak Scientific Instruments, a growing company specializing in the manufacture of laboratory gas generators for the life science and biomedical market is looking to recruit a Territory Manager to be responsible for covering the peninsula and portions of the east bay of our Northern California Territory and be part of our North Americas Sales team. Reporting to the Senior Territory Manager - West, this role will ideally be located in the Bay Area or south of San Francisco and will involve travel throughout the San Francisco Bay Area and Central Valley. Travel is also likely to other parts of the USA.
 

You will be responsible for the following:

• Managing a territory consisting of prospects and customers across various markets including pharma, biotech, government and academia
• Following up on leads and cold calling to establish new sales prospects, managing a pipeline and developing and delivering proposals for customers clearly illustrating Peak Scientific’s value proposition
• Selling consultatively, detailing products, determining customer needs and requirements, and making recommendations of the various solutions we can offer laboratories
• Representing Peak Scientific at trade-shows and developing strong relationships with Chromatography and Mass Spectrometry manufacturers
• Working with the North America Sales Manager to develop a territory business plan to aid in the achievement of the annual quote and meet strategic initiatives
• Inputting and updating customer information and sales opportunities in the SAP CRM database on a daily basis
• Building and sustaining relationships with customers and ensuring customer satisfaction and long-term loyalty

Qualifications and Experience

• College degree or equivalent experience required
• 3-5 years sales experience preferably selling capital equipment to laboratory markets
• Excellent communication and team interaction skills
• Ability to carry a business conversation with scientists and laboratory managers
• Ability to work independently and successfully manage your time
• Excellent analytical skills and ability to sell strategically
• Ability to understand individual customer requirements
• Strong IT skills (Microsoft Outlook, Excel, PowerPoint and CRM)

Benefits

• Competitive Compensation
• 20-25 days of PTO depending on length of service
• Medical, dental, and vision insurance
• 401(k) with an employer match
• Short-term disability insurance, basic life insurance
• A focus on growth and development opportunities
• Employee Assistance Program

Living by the Peak Values

• Put Customer First, keep customer needs at the heart of every decision and action.
• Be Innovative, always curious and open to new ideas and better ways of doing things
• Stay Agile, be responsive and make timely, considered and well-informed decisions taking accountability for the outcomes
• Always Respectful, kind and supportive, always look for the best in each other and strive to help one another do a better job
• Show Pride & Passion, be proud about what we do and enjoy our work

Peak Scientific is an equal opportunity employer and does not discriminate on the basis of race, color, religion or creed, national or ethnic origin, gender, sexual orientation, genetic background, age, disability, military service, or any category protected under applicable law in its hiring, employment or other programs and activities.

Reporting to the Service Manager, the Service Administrator will be responsible for the timely and accurate stock management to aid the field service team in achieving efficiency and group metrics. A conscience person with high attention to detail and the ability to prioritise workload as well as knowledge of Office based programmes and SAP B1.

Duties and Responsibilities

• Proactively planning preventative maintenance jobs
• Scheduling of jobs and services with external customers
• Service ticket creation and closure on SAP B1
• Maintain Peak information systems to improve overall efficiency of dealing with customer support
• Working with the office to respond towards all incoming customer requests (telephone and email) in a professional, prompt and efficient manner to ensure total customer satisfaction
• Monthly replenishment of service spare stock level for regional field service team
• Working with Service Sales team to maintain confident stock level for P.M kits
• Coordination with logistics for timely delivery of needed items
• Raising invoice for chargeable jobs
• Working with Finance for outstanding invoices
• Active management of SEA service stock

Experience

• Previous order entry experience
• Knowledge of SAP B1 (advantageous)
• Foundation skillset with Microsoft Office products

Skills and Qualifications

• Teamwork – able to build relationships
• High levels of attention to details
• Timely follow-up
• Self-motivation with the capacity to plan time effectively and prioritise
• Superb communication skills – ability to communicate clearly
• Resilience – remains effective in the face of pressure
• Ability to multi-task while keeping focus to ensure tasks is completed

Measurement

• Meeting Service Delivery metrics – OTIF and SLA
• Timely creation and closure of job tickets
• FSE job assignments
• Stock Management
• Adaptation of SAP B1

LOCAL SINGAPOREAN or PR preferred.

Living by the Peak Values

Put Customer First, keep customer needs at the heart of every decision and action

Be Innovative, always curious and open to new ideas and better ways of doing things​

Stay Agile, be responsive and make timely, considered and well-informed decisions taking accountability for the outcomes​

Always Respectful, kind and supportive, always look for the best in each other and strive to help one another do a better job

Show Pride & Passion, be proud about what we do and enjoy our work

Reporting to India AMS Manager, the successful candidate will be responsible for the sale of Service Contract / Spares Business to existing / new Peak clients. Additionally, in line with Peak’s strong customer service ethos, the role will involve implementing Aftersales customer service strategies and functions, further providing inputs to develop future strategies.

A. Job Functions

• Service plan sales / Spares Business
• Customer Experience
• Customer / OEM - Relationship Management
• Sales trend analysis and reporting

B. Key Tasks

• Nurturing relationships with OEMs & customers to retain loyalty whilst developing customer service opportunities.
• Meeting Service sales targets for order / Invoicing / collection
• Proactive sales of service plans within / under warranty for PAN India (New Contract Business Acquisition) to ensure service revenue from end user, OEM and distributors.
• Manage complete quote to cash process and update in CRM.
• Identification of up-sale and cross-sale opportunities.
• Develop commercial agreements & product portfolio with OEMs, key accounts.
• Travelling, Meeting, and assisting OEMs & customers time to time for developing relations and managing sales of service plans.
• Taking feedbacks & customer experience through regular connect calls.
• Regular connect with OEMs & Customers to enhance customer experience
• Maintaining records of Gas Generator locations and warranty registrations.
• Updating CRM system SAP with all relevant customer information and orders.
• Accurately preparing and recording sales orders and invoices using the company’s ERP system.
• Working closely with Peak service departments in logistically organising the facilitation of maintenance contracts.

C. Skills Required:

• Knowledge of Sales process and able to drive commercial discussions.
• Customer focussed – able to build relationships and gain trust.
• Able to manage relationships and team working.
• Self-motivated with the capacity to plan time effectively & prioritise.
• Communication – able to communicate clearly and accurately by adopting a range of styles at all levels of organisation.
• Resilience – remains effective in the face of pressure.
• Results driven, ability to manage personal and collective team targets

D. Qualifications & Experience 

• Graduate/ Diploma in Science / commerce (B.com) (Having PG in Science / Commerce/ Business is added advantage)
• At least 3-5 years of Experience in sales and 1-2 years direct experience of handling contract business/ payments will be added advantage

Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.

The Service Delivery Supervisor is a new and exciting position as the successful candidate will lead service operations across the DACH region, be a motivational leader to 6 Field Service Engineers  and ensure our customers receive outstanding technical support. This position based in our Frankfurt office but will require travel around the DACH region, with occasional travel within the EMENA regions.

Key responsibilities

The Service Delivery Supervisor is a key regional role to our customer success. You will coordinate service delivery activities, support Field Service Engineers, and serve as the primary point of contact for OEMs, partners, and end users. You’ll work closely with cross‑functional teams to ensure our service standards remain best‑in‑class while contributing to the development of regional service strategies.

What you will do

• Lead and manage the team, supporting them with their development needs and driving their full performance
• Oversee and coordinate Service Delivery and Service Administration teams across DACH.
• Provide support and technical insight to our customers
• Represent the company as the main local contact for all service-related matters.
• Lead resource planning and service visit scheduling to ensure SLA compliance.
• Maintain exceptional service standards and drive continuous improvement.

• Provide local‑language technical support to OEMs, partners, and key customers.
• Support FSEs with field activity as required—including cover for workload or absences.
• Report and update the Service Operations Manager on technical and administrative matters.
• Collaborate closely with HQ and regional sales teams to ensure a unified customer strategy.
• Develop and implement regional service delivery initiatives aligned with company objectives.

What You’ll Bring

• Relevant educational technical discipline is preferred
• Experience  in Mechanical, Electrical, Pneumatic and Hydraulic systems is desirable
• Fluent in English and German both verbal and written is essential
• Field Service Engineering experience  
• Experience in the scientific, gas, or similar technical industry is preferred
• Strong cross‑cultural communication and regional working experience.
• Excellent analytical skills with a systematic, detail‑oriented mindset.
• Ability to convey technical information clearly and adapt communication to different audiences.
• Proven ability to drive process improvement and deliver exceptional customer service.
• Self‑starter with strong commercial and operational awareness.

Why Join Us?

This is an exciting opportunity to take ownership of service delivery across a key region and make a real impact on customer satisfaction and operational performance. You’ll work with a dedicated team, contribute to strategic decision‑making, and grow in a role with significant autonomy and visibility.

Our values are structured around our colleagues, our customers and our service, our priority is always on delivering successful outcomes for our customers. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.

There is a competitive remuneration package and the opportunity to develop within a rapidly expanding technology manufacturing business, in a very energised and challenging environment. If you can see yourself in our global business, please submit your CV in English for consideration.

Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.

Milan, Italy

Peak Scientific is a global leader in developing innovative gas generation solutions for analytical laboratories in a wide variety of industries including life sciences, biomedical, pharma, petrochemical and environmental. After nearly 30 years of sustained growth, Peak is well established as a dominant player in laboratory gas generation - a market which is estimated to be worth over £250m globally and still growing. With over 20 overseas offices across every continent and over 700 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade.

An exciting opportunity has arisen for a talented Field Service Engineer to join our Service division. Based in Milan Italy you will carry out service visits within Italy and other European countries, covering Peak Scientific, to maintain the local installed base in operational condition. Approx. 75% of your time will be traveling within the EMENA region.

You will be responsible for:

• Carry out routine maintenance, emergency repairs, installations, training, and general support to ensure total customer satisfaction.
• Respond promptly and professionally to customer service requests via phone and email.
• Provide clear, accurate service reports through the mobile CRM for all work completed.
• Maintain and replenish personal parts stock and complete inventory checks as required.
• Support other Field Service Engineers/Technicians in the region when needed.
• Work closely with sales, marketing, logistics, engineering and production to ensure strong communication and customer support.
• Proactively develop and expand your knowledge of the full product range

What you will bring

• Strong background in industrial mechanics with proven ability to read pneumatic diagrams.
• Knowledge of electricity and electronics, including understanding electrical schematics to support troubleshooting is desired
• Able to work under pressure and meet tight deadlines using effective problem‑solving skills.
• Self‑motivated with the ability to work independently/autonomously.
• Strong communication, interpersonal and organisational skills.
• Fluency in Italian and English is essential to communicate with clients and colleagues.  

Peak Scientific was established nearly 30 years ago, and is a leading innovator in the design, manufacture and support of high-performance gas generators for analytical laboratories, with direct operations in every continent around the world. This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade.

Our values are structured around our colleagues, our customers and our service, and while our approach and atmosphere within the business is fun, friendly and informal, our priority is always on delivering successful outcomes for our customers. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.

There is a competitive remuneration package and the opportunity to develop within a rapidly expanding technology manufacturing business, in a very energised and challenging environment. If you can see yourself in our global business, please submit your CV in English for consideration.

Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.

Location: Madrid, Spain

About the role

We are looking for a Service Sales Specialist to support and grow our service business across the Iberia region. This role plays a key part in driving service contract sales, renewals, and paid service opportunities while delivering an excellent customer experience.

You’ll work closely with Territory Sales Managers, Service Delivery teams, and internal stakeholders to achieve sales growth and meet quarterly targets, all while building strong, long‑term customer relationships.

Key responsibilities

• Proactively contact existing customers to promote and sell Peak Scientific service contracts
• Manage and maintain install base data and sales leads within the CRM system
• Analyse customer history and requirements to identify service sales opportunities
• Prepare quotations and ensure accurate handover to internal teams
• Build and maintain strong customer relationships via phone and email
• Manage sales forecasts and reporting as directed by your manager
• Ensure all customer and opportunity data is accurate and up to date in CRM
• Work collaboratively with internal teams across the region and HQ
• Escalate technical requests and customer enquiries to the appropriate departments
• Attend occasional training sessions, meetings, and HQ visits (some travel required)

What we’re looking for

• Fluent in Spanish and English
• Previous experience in B2B and/or end‑user sales
• Strong customer focus with the ability to build trust remotely
• Proven track record of meeting or exceeding sales targets
• Highly organised, with the ability to manage large volumes of data
• Confident using CRM systems and Microsoft Office tools (Excel, Word, etc.)
• Self‑motivated with strong time management and prioritisation skills
• Excellent written and verbal communication skills
• Resilient and comfortable working under pressure
• Able to work effectively with stakeholders across different cultures

What success looks like

• Achieving agreed sales targets
• Delivering service sales growth within your territory
• Meeting objectives set by your manager

Why join us?

At Peak Scientific, you’ll be part of a collaborative, international team with opportunities to develop your skills, grow your career, and make a real impact within a global business.

Our values are structured around our colleagues, our customers and our service, and while our approach and atmosphere within the business is fun, friendly and informal, our priority is always on delivering successful outcomes for our customers. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.

There is a competitive remuneration package and the opportunity to develop within a rapidly expanding technology manufacturing business, in a very energised and challenging environment. If you can see yourself in our global business, please submit your CV in English for consideration.

Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.

Seeking candidates located in or near Cincinnati, Ohio

Estimated Compensation Range: Base salary of $70,000 - $90,000, eligible for overtime and annual bonus

Peak Scientific

PEAK Scientific is a leading nitrogen generator manufacturer and global expert in high-performance nitrogen gas generator and hydrogen gas generator systems for LC-MS, GC, GC-MS and other applications used in laboratories around the world. Putting our customers first is at the heart of everything we do which is why we help lower operational costs, reduce environmental impact and remove the uncertainty and inconvenience of traditional recurring gas supply with an in-house gas generation solution from PEAK Scientific.

Job Overview

• Provide a high level of service and technical advice for Peak customers, OEM’s, distributors and internal staff.
• Work independently and collaboratively as a member of a regional service team, and the larger service team at Peak NA.  
• Be prepared, if requested, to provide service in the region, and across North America, or technical support during holidays, sickness, etc.  
• Ensure that a high level of customer satisfaction is provided for the service and support of all Peak Scientific products.
• Work with Sales to drive the generator and service business.

Responsibilities

• Carry out routine service, emergency repairs, installations and training as well as general support in a professional, prompt and efficient manner to ensure total customer satisfaction.
• Respond effectively and professionally to all customer requests for service and support (telephone and email).
• Provide customers with a clear and accurate Field Service Report to document all work carried out, including parts consumed. 
• Submit all FSRs at the end of each day or as requested by the office. 
• Accurately maintain assigned Van Stock and stock replenishments and carry out inventory checks as requested.
• Proactively request Van Stock limit increases to mitigate the number of return service visits.  
• Ensure an effective liaison with all departments within Peak NA to ensure a high level of communication and co-operation for all aspects of customer and product support.
• Inform Senior Field Service Engineer and Regional Service Manager of all service escalations and serious customer complaints. 
• Take initiative to continually enhance and develop knowledge base and understanding of the complete product range.  
• Maintain company issued fleet car.
• Manage expenses and turn in an accurate expense report by the designated date.
• Plan and book all travel requirements to ensure on-time service delivery to customers.
• Work with manager to obtain approval for expensive travel.   
• Full compliance with customer site Health and Safety protocols
• Stay up to date on all required online training courses and annual recertification trainings
• Perform other duties and tasks assigned by your manager.                                                                                          

Skills and Qualifications

• Electro/mechanical experience required
• Familiarity with basic electrical and pneumatic circuits and schematics
• Comfortable using standard hand tools
• Self-motivation and the ability to work with minimal supervision.
• Quickly learn new skills.
• Complete and detailed understanding of pressure systems and transportable gases a plus.
• Good practical skills and a methodical approach to resolving problems.
• Ability to work under pressure against tight deadlines.
• Good communication and interpersonal skills.
• Strong Customer Focus/Customer Centric approach.
• Able to interface comfortably and effectively both internally and externally at all levels.
• The ability to carry/lift 50 pounds regularly.
• Comfortable working on the ground.
• The ability to move safely over uneven terrain or in confined spaces.
• The ability to see and respond to potentially dangerous situations safely.
• Comfortable driving and flying to customers sites to support Peak Customers.
• Valid Drivers License.

Benefits

• Competitive compensation
• 20-25 days of PTO depending on length of service
• Medical, dental, and vision insurance
• 401(k) with an employer match
• Short-term disability insurance and basic life insurance
• A focus on growth and development opportunities
• Employee Assistance Program
   

Living by the Peak Values

Put Customer First, keep customer needs at the heart of every decision and action

Be Innovative, always curious and open to new ideas and better ways of doing things

Stay Agile, be responsive and make timely, considered and well-informed decisions taking accountability for the outcomes

Always Respectful, kind and supportive, always look for the best in each other and strive to help one another do a better job

Show Pride & Passion, be proud about what we do and enjoy our work

Peak Scientific is an equal opportunity employer and does not discriminate on the basis of race, color, religion or creed, national or ethnic origin, gender, sexual orientation, genetic background, age, disability, military service, or any category protected under applicable law in its hiring, employment or other programs and activities.

Reporting to the General Manager for India, this role will require extensive travel throughout GCC Region.

You will be responsible for:

• Driving revenue growth and achieving sales targets through effective business development strategies
• Working with the extended team in Service Delivery and Service Sales
• Nurturing existing strong, trustworthy relationships with Peak’s partners, OEM’s & end-users
• Regular visits within territory to support, train and educate distributors in Peak products as well as accompanying partners on end user visits
• Negotiating sales agreements, ensuring profit margins are maintained
• Upkeep of leads, opportunities, quotations, prospects/pipeline activity in CRM
• Provide continuous account support to customers pre- and post-sale
• Review sales performance with management and distributor partners on a quarterly basis
• Collaborate with wider functions of the business to meet distributor order expectations and provide an excellent customer experience from lead to delivery.
• Representing the company at trade exhibitions, events and demonstrations where required

You will be customer focused, with the ability to effectively communicate with all areas of the business, whilst taking responsibility for negotiating and ensuring maximum market coverage across key accounts, owning the territory as your own business unit. The successful candidate will be educated to degree level (Scientific degree is desirable) with a proven track record in Capex selling and partner management experience -or experience in sales with a track record in a similar industry operating a multi-distributor sales model.

Knowledge of the assigned market with relevant industry experience (B2B) would be highly beneficial and you’ll be an excellent problem-solver, both technically and commercially. In addition to strong business acumen, you will be ambitious, driven and thrive being measured by results, whether that’s new business revenue, development and growth of existing business and/or effective territory coverage.

This role will be challenging and fast-paced as well as rewarding and engaging. In return, you’ll have a supportive work environment, and the chance to make a real contribution to the future growth and success of a global business. If you're looking to be valued and appreciated, then look no further as we would love to hear from you and tell you more about this opportunity. Our values at Peak are structured around our colleagues, our customers and our service, our priority is always on delivering successful outcomes for our customers.

Established over 25 years, Peak Scientific is a leading innovator in the design, manufacture and support of high-performance gas generators for analytical laboratories, with direct operations in every continent around the world. This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 800 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade. This is a rare opportunity to be a part of that, as we move into the next phase of growth, consolidation and global expansion with plans to establish new manufacturing and distribution capacity, both in the UK and internationally.

There is a competitive remuneration package and the opportunity to develop within a rapidly expanding technology manufacturing business, in a very energised and challenging environment. If you can see yourself in our global business, please click the Apply button.

PEAK Scientific is a leading nitrogen generator manufacturer and global expert in high-performance nitrogen gas generator and hydrogen gas generator systems for LC-MS, GC, GC-MS and other applications used in laboratories around the world. Putting our customers first is at the heart of everything we do which is why we help lower operational costs, reduce environmental impact and remove the uncertainty and inconvenience of traditional recurring gas supply with an in-house gas generation solution from PEAK Scientific.

Job Overview

Peak Scientific Instruments, a growing company specializing in the manufacture of laboratory gas generators for the life science and biomedical market is looking to recruit a Territory Manager to be responsible for our Illinois Territory and be part of our North Americas Sales team.

Reporting to the Senior Territory Manager, this role will ideally be located in the Greater Chicago Area  and will involve overnight State travel. Travel is also likely to other parts of the USA.

Responsibilities

• Managing a territory consisting of prospects and customers across various markets including pharma, biotech, government and academia
• Following up on leads and cold calling to establish new sales prospects, managing a pipeline and developing and delivering proposals for customers clearly illustrating Peak Scientific’s value proposition
• Selling consultatively, detailing products, determining customer needs and requirements, and making recommendations of the various solutions we can offer laboratories
• Representing Peak Scientific at trade-shows and developing strong relationships with Chromatography and Mass Spectrometry manufacturers
• Working with the North America Sales Manager to develop a territory business plan to aid in the achievement of the annual quote and meet strategic initiatives
• Inputting and updating customer information and sales opportunities in the SAP CRM database on a daily basis
• Building and sustaining relationships with customers and ensuring customer satisfaction and long-term loyalty

Qualifications and Experience

• College degree or equivalent experience required
• 3-5 years sales experience preferably selling capital equipment to laboratory markets
• Excellent communication and team interaction skills
• Ability to carry a business conversation with scientists and laboratory managers
• Ability to work independently and successfully manage your time
• Excellent analytical skills and ability to sell strategically
• Ability to understand individual customer requirements
• Strong IT skills (Microsoft Outlook, Excel, PowerPoint and CRM)

Benefits

• Competitive Compensation
• 20-25 days of PTO depending on length of service
• Medical, dental, and vision insurance
• 401(k) with an employer match
• Short-term disability insurance, basic life insurance
• A focus on growth and development opportunities
• Employee Assistance Program

Living by the Peak Values

• Put Customer First, keep customer needs at the heart of every decision and action.
• Be Innovative, always curious and open to new ideas and better ways of doing things
• Stay Agile, be responsive and make timely, considered and well-informed decisions taking accountability for the outcomes
• Always Respectful, kind and supportive, always look for the best in each other and strive to help one another do a better job
• Show Pride & Passion, be proud about what we do and enjoy our work

Peak Scientific is an equal opportunity employer and does not discriminate on the basis of race, color, religion or creed, national or ethnic origin, gender, sexual orientation, genetic background, age, disability, military service, or any category protected under applicable law in its hiring, employment or other programs and activities.